Trenton McCarty
Athens,GA
Summary
Detail-oriented and adaptable professional with a versatile background in customer service and operations. Known for exceptional attention to detail and professionalism, contributing to seamless guest experiences and effective issue resolution.
Overview
10
10
years of professional experience
Work History
Operations Assistant
Cano Properties
Athens, Georgia
10.2022 - Current
- Managed reservations and bookings to optimize space utilization and enhance guest satisfaction.
- Assisted guests by providing information and support, fostering positive experiences during stays.
- Troubleshot and resolved guest issues swiftly, ensuring seamless experiences.
- Prepared properties through detailed cleaning processes, ensuring readiness for guest arrivals.
Spa Attendant
Flex Spas
Atlanta , GA
02.2021 - 09.2022
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Checked guests into their scheduled appointments upon arrival at the spa reception desk.
- Assisted with booking appointments and processing payments for services.
- Maintained cleanliness and organization of spa facilities and treatment rooms.
Store Manager
Palm Beach Tan
Brookhaven, GA
05.2016 - 08.2021
- Managed daily store operations to enhance customer experience and service quality.
- Trained and supervised staff, ensuring adherence to company policies and promoting a compliant work environment.
- Resolved customer issues promptly, fostering satisfaction and loyalty among patrons.
Education
High School Diploma -
Madison County High School
Danielsville, GA05-2011
Skills
- Booking management
- Customer engagement
- Customer service
- Time management
- Microsoft Office
- Typing accuracy
- Problem solving
- Adaptability
Timeline
Operations Assistant
Cano Properties
10.2022 - Current
Spa Attendant
Flex Spas
02.2021 - 09.2022
Store Manager
Palm Beach Tan
05.2016 - 08.2021
High School Diploma -
Madison County High School