Trenton Smith
Robertsdale
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Electrician
Smoot Electric
02.2021 - 08.2024
- Installed and repaired electrical systems in residential and commercial buildings.
- Conducted thorough inspections to ensure compliance with local codes and safety standards.
- Utilized advanced diagnostic tools to troubleshoot complex electrical problems accurately.
- Diagnosed and resolved electrical issues effectively, minimizing downtime for clients.
Delinquency Control Counselor
Aston Carter
09.2023 - 02.2024
- Identified delinquency trends through monitoring client accounts for timely interventions.
- Developed tailored action plans to enhance clients' payment behaviors and reduce delinquencies.
- Enhanced client engagement effectiveness by refining counseling strategies in team collaborations.
- Conducted regular follow-ups to evaluate client progress and adjust support measures accordingly.
Education
High School Diploma -
Day Springs Christian School
Springfield, MOSkills
- Wiring installation
- Safety management
- Customer service background
- Data entry
- Empathy display
- Quality assurance
- Stress tolerance
Timeline
Delinquency Control Counselor
Aston Carter
09.2023 - 02.2024
Electrician
Smoot Electric
02.2021 - 08.2024
High School Diploma -
Day Springs Christian School