Dynamic owner/operator with a proven track record at Tri-Valley Gardening and Landscaping LLC, excelling in client relationship management and mechanical recoveries. Skilled in training teams and enhancing operational efficiency, I foster lasting customer connections while driving business growth through effective sales negotiation and strategic planning.
Hi, I’m
Trenton Stokes
Dublin,CA
Summary
Overview
20
years of professional experience
Work History
Tri-Valley Gardening and Landscaping Llc
Owner/Operator
07.2018 - 02.2026
Job overview
- Managed day-to-day business operations.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Operated with safety and skill to avoid accidents and delays.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
D&H Construction
General Laborer
11.2014 - 06.2018
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Notified supervisors of defective equipment or material.
- Provided maintenance for construction equipment.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Provided labor support to carpenters, masons and other skilled trades.
- Used variety of hand and power tools to complete tasks.
- Managed safe and efficient use of tools and equipment on construction sites.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
Call Jimmy Handyman Services
Handyman
07.2012 - 10.2014
Job overview
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Performed basic landscaping tasks, such as mowing, gardening, and pulling weeds.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Removed and repaired carpet and wood flooring.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Assembled and installed VA handicap ramps at numerous residences for military veterans.
- Assembled and installed new furniture for client's living room to improve comfort and and functionality.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Positively engaged with customers and maintained professional appearance as company representative.
Peet's Coffee and Tea
Sales Associate
03.2006 - 06.2012
Job overview
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
De La Salle High School Concord, CA
High School Diploma
University Overview
Skills
Mechanical recoveries
Sales negotiation
Client relationship management
Hiring
Relationship management
Timeline
Owner/Operator
Tri-Valley Gardening and Landscaping Llc
07.2018 - 02.2026
General Laborer
D&H Construction
11.2014 - 06.2018
Handyman
Call Jimmy Handyman Services
07.2012 - 10.2014
Sales Associate
Peet's Coffee and Tea
03.2006 - 06.2012
De La Salle High School
High School Diploma