TRENTON TJ TAYLOR

Sales Manager

RH Martin, Inc.

01.2007 - 12.2010

Promoted to Sales Manager in 2009 managing multiple sales team members to accomplish day-to-day sales operations
Initiated constant engagement with all employees to improve competitive advantage in all markets
Created and implemented impactful sales strategies across 5 branches that increased the process of engaging new customers and grew market share
Set monthly sales goals and strategies for sales team to accomplish increase revenue and customer service
Reported sales status and results to senior management, resolved customer concerns, and recruited employees
Improved overall service for company through its vendors which enabled a decrease in equipment downtime
Implement new operational software to improve company process, decrease billing times, and increase case flow; trained sales teams on new software
Applied new ways to manage quotes and inform sales teams as to why we lost a job to adjust future quotes to increased closing rate for new work
Directly responsible for expanding sales operations and grew equipment fleet to over 120 cranes
Key Accomplishments: Through employee mentoring, fostered the opportunity to increase customer experience which increased company's call back rate from customers
Worked with multiple vendors for products and/or services to save as much as 50% over previous pricing
Decreased the amount of expenses to operate equipment by an average of 20%

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