Mortgage professional with deep industry knowledge and proven track record in mortgage loan origination. Known for fostering collaborative team environments and driving results. Recognized for adaptability and reliability, with strong skills in loan structuring and customer service.
Overview
27
27
years of professional experience
Work History
CEO / Broker / Mortgage Loan Originator
Kidder Mortgage and Consulting Services LLC
02.2025 - Current
Provided exceptional customer service throughout the entire loan process, earning positive reviews from both clients and partners alike.
Established strong customer relationships through excellent communication and attentive service.
Enhanced customer satisfaction by providing timely updates on loan status and addressing inquiries or concerns promptly.
Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
Collaborated with different lenders to find best possible deal for homebuyers.
Explained entire mortgage loan process to borrower.
Assessed clients' financial data to determine loan suitability.
Assisted clients in understanding complex mortgage terms and conditions, empowering them to make informed decisions about their home financing options.
Conducted comprehensive financial assessments to determine borrower eligibility for various loan programs, optimizing client outcomes.
Facilitated smooth communication between all parties involved in transactions, resulting in successful loan closings and satisfied clients.
Ensured exceptional customer service by maintaining consistent communication throughout the entire loan origination process.
Senior Mortgage Loan Originator
Signature Home Lending, Inc.
01.2024 - 06.2024
Evaluated complex borrower profiles to determine creditworthiness and make informed lending decisions.
Enhanced productivity by effectively prioritizing tasks and managing time efficiently.
Streamlined the mortgage application process for increased efficiency and customer satisfaction.
Coordinated with multiple departments to ensure seamless loan processing, from initial application through closing.
Assisted clients in selecting appropriate mortgage products based on their financial goals and qualifications.
Collaborated with underwriters to expedite loan approvals and resolve any issues or discrepancies during the review process.
Explained different types of loans pertaining to client situations.
Processed loan applications and monitored progress from start to finish.
Explained very technical financial information to applicants in easy to understand language.
Developed and maintained relationships with customers, lenders and other third parties.
Operations Manager / Mortgage Loan Originator
Brignac Mortgage and Consulting Services LLC
09.2022 - 12.2023
Mortgage origination, underwriting and the training of new loan officers.
Built and maintained relationships with wholesale lenders and their account representatives.
Opened and closed new mortgage files.
Brought borrowers from the first call to a fast and profitable closing.
Learned and mastered all aspects of the market place.
Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.
Worked closely with borrowers experiencing financial hardship, helping them explore alternative financing options or refinancing solutions.
Managed a pipeline of mortgage applications, prioritizing tasks to ensure timely closings and meet clients'' needs.
Assisted clients in understanding complex mortgage terms, facilitating informed decisions about their financing options.
Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
Developed strong relationships with real estate agents, increasing referral business and expanding client base.
Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Developed extensive network of referral partners to source new mortgage loan opportunities.
Processed loan applications and monitored progress from start to finish.
Explained very technical financial information to applicants in easy to understand language.
Developed and maintained relationships with customers, lenders and other third parties.
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Mortgage Loan Originator
Intelligent Mortgage and Consulting Services LLC
08.2019 - 09.2022
Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
Contributed towards achieving branch sales targets through consistent performance in meeting personal goals as well as supporting team members when needed.
Streamlined the loan origination process with thorough pre-qualification assessments, resulting in faster decision making.
Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
Mortgage origination, underwriting and the training of new loan officers.
Built and maintained relationships with wholesale lenders and their representatives.
Opened and closed new mortgage files.
Customer service providing quick and easy approvals.
Processed mortgage applications, including credit checks, employment verification, prior rental, owner history, and clearing titles.
Brought borrowers from the first call to a fast and profitable closing.
Explained different types of loans pertaining to client situations.
Learned and mastered all aspects of the market place.
Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.
Developed strong relationships with real estate agents, increasing referral business and expanding client base.
Processed loan applications and monitored progress from start to finish.
Scaffolding / Carpenter
Excel Group
02.2017 - 08.2019
Scaffold Building for BASF located in Geismar, LA
Gathering Material / Equipment each day for assigned scaffold to be erect.
Identifying all potential Hazards at each job site before work begins.
Filling out all required documents to get Permit to enter Unit / Job Site, JSA ( Job Scope Analysis ) & PTA ( Pre-task Analysis Card )
Assisting Lead Man by passing Material / Equipment to erect scaffold.
Wearing Proper PPE required to enter each unit and job site
Installing Toe Boards, Plywood, and Mesh Barrier on all scaffold decks.
Always Working Safe & Smart.
Scaffolding / Helper I
BrandSafway LLC
11.2016 - 01.2017
Followed supervisor instructions to complete tasks on time.
Erected scaffolding, frames and formwork.
Identifying all potential Hazards at each job site before work begins.
Filling out all required documents to obtain permit to enter Unit / Job Site - JSA ( Job Scope Analysis ) & PTA ( Pre-task Analysis Card ).
Cleaned and straightened work areas to maximize productivity and safety.
Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
Wearing proper PPE required to enter each Unit / Job Site.
Loaded and unloaded construction materials to prepare for use in construction.
Always Working Safe & Smart.
Scaffolding / Yard Man
Brace Industrial Group
06.2016 - 10.2016
Inventory of all Material / Equipment - Received and Shipped from Yard.
Gathering Material / Equipment for each order.
Inventory and Accurate Counts on all Material / Equipment in Yard.
Filling out all required documents for orders Shipped & Received.
Wearing Proper PPE.
Always Working Safe & Smart!
Warehouse Supervisor
Reel Group, Inc.
08.2015 - 03.2016
Created inventory spreadsheets to keep track of equipment.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Supervised shipping and receiving, distribution and workplace safety.
Supervised shipping and handling operations.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Maintained high levels of accuracy in daily operations.
Managed merchandise inventory transactions.
Handled all logistics of equipment and personnel.
Arranged transportation of equipment to and from offshore job locations.
Prepared, organized, and closed individual job packs per client work orders.
Loaded and unloaded material and equipment on trucks with forklift.
Maintained equipment certifications and recalibrated expired equipment.
Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
Branch Operations Manager
Sentrix Financial Services
10.2010 - 08.2015
Mortgage origination, underwriting and the training of new loan officers.
Developed strong relationships with clients, resulting in increased loyalty and repeat business.
Managed daily branch operations for optimal productivity and customer satisfaction.
Built and maintained relationships with wholesale lenders and their representatives.
Processed mortgage applications, including credit checks, employment verification, prior rental, owner history, and clearing titles.
Brought borrowers from the first call to a fast and profitable closing.
Learned and mastered all aspects of the market place.
Maintained compliance with industry regulations, minimizing risk exposure for the company through diligent oversight of operations.
Underwriter
Novelle Financial
07.2009 - 09.2009
Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
Made approval and denial recommendations by determining accurate risk levels.
Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwriting.
Performed evaluation of present management strategy and process structure.
Issued recommendations for increasing efficiency and profitability.
Mortgage origination, underwriting, and the training of new loan officers.
Senior Mortgage Loan Officer
360 Mortgage, Inc.
11.2007 - 06.2009
Assisted clients throughout the entire mortgage process, from initial application to closing, ensuring a positive customer experience.
Educated clients on various loan products available to them, ensuring they made informed decisions regarding their financing options.
Consistently met or exceeded sales targets by establishing a strong professional network within the local community.
Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
Collaborated with underwriters, processors, and closers to ensure a seamless loan process for clients.
Managed pipeline of mortgage applications for timely processing and closing, resulting in satisfied clients.
Explained different types of loans pertaining to client situations.
Processed loan applications and monitored progress from start to finish.
Senior Mortgage Loan Officer
Norstar Mortgage Group
04.2007 - 11.2007
Assisted clients throughout the entire mortgage process, from initial application to closing, ensuring a positive customer experience.
Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
Established a reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
Educated clients on various loan products available to them, ensuring they made informed decisions regarding their financing options.
Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
Evaluated loan requests and documents to verify accuracy and completeness.
Explained very technical financial information to applicants in easy to understand language.
Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
Trained and developed new team members in alignment with branch service standards and objectives.
Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Conducted thorough pre-qualification analyses to match potential borrowers with appropriate loan products for their needs.
Maintained compliance with federal regulations and company policies during all stages of the mortgage process.
Implemented marketing strategies to expand client base and increase loan volume.
Worked closely with processors to resolve any issues that arose during application review or underwriting stage, minimizing delays in closing timescales.
Prepared comprehensive loan files that included detailed documentation needed for underwriting approval.
Explained very technical financial information to applicants in easy to understand language.
Worked with underwriters to fix application problems and resolve issues.
Assisted clients throughout the entire mortgage process, from initial application to closing, ensuring a positive customer experience.
Educated clients on various loan products available to them, ensuring they made informed decisions regarding their financing options.
Collaborated with underwriters, processors, and closers to ensure a seamless loan process for clients.
Senior Loan Officer
Homeline Lending
01.2005 - 04.2006
Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
Analyzed applicant financial status, credit, and property evaluations to determine feasibility of granting loans.
Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Developed and maintained relationships with customers, lenders and other third parties.
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Monitored pipelines to track and log status of loans.
Processed loan applications and monitored progress from start to finish.
Managed pipeline of mortgage applications for timely processing and closing, resulting in satisfied clients.
Senior Mortgage Loan Officer
Homeowners Loan Corporation
11.2002 - 01.2005
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Educated clients on various loan products available to them, ensuring they made informed decisions regarding their financing options.
Number 2 Loan Officer out of 100 for total sales production year ending 2003 and 2004.
Mortgage origination, underwriting, and the training of new loan officers.
Phone consultations regarding loan procedures with customers
Opened and closed new mortgage files.
Maintained working relationships with vendors and companies.
Customer service providing quick and easy approvals.
Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
New & Used Car Sales Associate
Diamond Mazda, Inc.
05.2002 - 11.2002
Customer service.
Sold new and used car to customers.
Set and met monetary goals each month on car sales.
Processed applications and credit checks for buyers.
Newspaper Distributor
Capital City Press
12.1998 - 05.2002
Distributed newspapers to homes in Tara and Old Goodwood.
Delivered newspapers to various vendors.
Inserted newspapers for store purchases.
Education
High School Diploma -
Catholic High School
Baton Rouge, LA
05-1997
BBA - Construction Management
Louisiana State University
Baton Rouge, LA
01.2002
Skills
Affable, competent, diligent, detail oriented, professional and always prepared to be successful in the sales and marketing community
Sales and marketing: Twenty-Five years of customer experience built through underwriting, customer sales, re-selling, and networking Able, successful, and experienced with all social and ethnic classes Effective at organizing and coordinating the correct depiction of why products are useful and necessary
Technical Experience: Windows XP, Microsoft Word, Microsoft Power Point, Microsoft Outlook, DU, E-Magic, 40 words per minute, fax machines, copiers, printers, filing, and organizational skills
Key Strengths: Adept at maintaining an exceptional rate of productivity, accuracy, and efficiency with a genuine demeanor Well organized and proficient with detail
ASSISTANT MANAGER (HELOC) at Zenta Mortgage Services LLC Part of Accenture Credit ServicesASSISTANT MANAGER (HELOC) at Zenta Mortgage Services LLC Part of Accenture Credit Services
President/Broker/Owner/Mortgage Loan Originator at Devor Mortgage Investment CorporationPresident/Broker/Owner/Mortgage Loan Originator at Devor Mortgage Investment Corporation