Trentyn Kelley
Pennsboro
Summary
Dynamic professional with a proven track record at Family Dollar, excelling in sales monitoring and customer rapport. Skilled in inventory management and team leadership, I enhanced accuracy in cash handling and fostered repeat business through exceptional service. Committed to achieving goals and driving team success in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Family Dollar
09.2024 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Ski Lift Operator
Snowshoe Mountain Resort
12.2023 - 03.2024
- Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.
- Operated ticket scanners to verify proper customer tickets and passes.
- Maintained lift entrance, corral, and pit areas by removing excess snow and performing pre-operation inspections.
- Interpreted forecasted snow conditions to prepare for snow removal.
- Communicated with other lift operators about high-risk lift riders.
- Slowed lift down or stopped it in case of high-risk or young riders.
- Collaborated with ski patrol to perform lift evacuation.
- Alerted mountain staff of any serious problems on lift.
Landscape Laborer
Mackinac Island Garden and Landscaping
08.2023 - 11.2023
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
- Collected and removed debris at job sites.
Cashier
Go Mart
11.2019 - 06.2023
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Laborer
Simonton Windows
08.2018 - 03.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
Cook
McDonald's
09.2016 - 01.2018
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
High School Diploma -
Saint Marys High School
Saint Marys, WV05-2017
Skills
- Sales monitoring
- Multitasking and organization
- Employee supervision
- Scheduling and planning
- Customer rapport
- Inventory management
- Goal setting
- Team leadership
- Reporting and documenting
- Team collaboration
Timeline
Assistant Manager
Family Dollar
09.2024 - Current
Ski Lift Operator
Snowshoe Mountain Resort
12.2023 - 03.2024
Landscape Laborer
Mackinac Island Garden and Landscaping
08.2023 - 11.2023
Cashier
Go Mart
11.2019 - 06.2023
Laborer
Simonton Windows
08.2018 - 03.2019
Cook
McDonald's
09.2016 - 01.2018
High School Diploma -
Saint Marys High School