Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Treonna Brewer

Chicago,Illinois

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Food Service Worker

University of Chicago Cafeteria
Chicago, Illinois
06.2021 - 04.2023
  • Greeted customers upon arrival in the dining area.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Replenished condiments at customer tables as needed.
  • Prepared and served meals in a fast-paced cafeteria environment.
  • Operated kitchen equipment safely and efficiently during service hours.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, tables, and silverware.
  • Assisted customers with menu choices and dietary needs.
  • Collaborated with team members to ensure smooth service flow.
  • Followed health and safety protocols to maintain food quality standards.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.
  • Labeled and stored all foods properly.
  • Refilled condiments, napkins and server workstations.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Explained food ingredients to students with food allergies, to help make educated decisions.
  • Assembled and served meals according to specific guest requirements.

Home Care Professional

Lifestyle Options Inc.
North Chicago, Illinois
07.2019 - 12.2020
  • Assisted clients with daily living activities and personal care routines.
  • Greeted all clients in a friendly, joyful manner.
  • Maintained accurate records of client health and care plans.
  • Assisted clients with doctor appointments and medication reminders.
  • Communicated effectively with clients, families, and healthcare professionals.
  • Ensured a safe and clean environment for clients at all times.
  • Monitored client conditions and reported changes to supervisors promptly.
  • Provided emotional support, social interaction, and companionship to clients.
  • Provided light house cleaning
  • Assisted clients with laundry, bathing, meal preparation, grooming, dressing, and mobility.

Sales and Service Associate

United States Postal Office
Blue Island, Illinois
10.2014 - 02.2016
  • Greeted customers and assessed their needs.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Sorted incoming mail by size, type, and destination.
  • Monitored the quality of outgoing mail to ensure accuracy in addressing, labeling, and stamping requirements.
  • Inspected incoming packages for visible signs of damage prior to processing.
  • Ensured compliance with all safety regulations when handling hazardous materials such as flammable liquids.
  • Labeled boxes and envelopes with correct addresses before sending them out.
  • Processed customer requests for refunds or replacements of products purchased by mail order.
  • Managed mail processing and ensured timely delivery of packages and letters.
  • Operated sorting equipment to categorize and distribute incoming mail efficiently.
  • Maintained inventory of supplies and restocked materials as needed.
  • Handled cash transactions accurately while ensuring compliance with postal regulations.
  • Trained new associates on procedures, safety protocols, and customer service standards.
  • Resolved customer complaints promptly, ensuring a positive experience at the post office.
  • Consulted with customers regarding needs and addressed concerns.
  • Maintained store displays to ensure that merchandise was attractively presented.
  • Maintained cleanliness of work areas throughout the day.
  • Utilized POS system to process orders accurately and efficiently.
  • Balanced the register at the end of each shift.
  • Processed customer transactions in an efficient and accurate manner.
  • Handled money orders, stamps, mailing supplies, and P.O. boxes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Performed opening and closing duties including counting money in drawers, setting up registers, completing daily logs.
  • Provided detailed information about products and services.
  • Weigh items using an electronic scale to calculate shipping costs.

Education

Associate of Arts - Business Management

Brown Mackie College
Atlanta, GA
07-2014

Skills

  • Outstanding customer service
  • Record and data keeping
  • Problem solving
  • Time management
  • Telephone etiquette
  • Effective communication
  • Safety compliance
  • Sanitation
  • Strong work ethic
  • Client relations
  • Multitasking ability
  • Microsoft office
  • Training and mentoring
  • Cash register operation
  • Personal care assistance
  • Nutrition planning
  • Health monitoring
  • Emotional support
  • Attention to detail
  • Medical equipment operation
  • Housekeeping
  • Mobility support
  • Mail processing
  • Package handling and sorting
  • Time management
  • Food safety regulations
  • Client assistance
  • Professionalism and courtesy
  • Teamwork orientation

Certification

Mixologist Certification

Timeline

Food Service Worker

University of Chicago Cafeteria
06.2021 - 04.2023

Home Care Professional

Lifestyle Options Inc.
07.2019 - 12.2020

Sales and Service Associate

United States Postal Office
10.2014 - 02.2016

Associate of Arts - Business Management

Brown Mackie College

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