Tresa Collins
Providence,RI
Summary
Skilled professional with over 15 years of experience working in the healthcare and customer service industry. Self-motivated work ethic to perform effectively in independent or team environments. Looking to utilize skillsets within a company that offers careers advancement and longevity.
Developed strong organizational and communication skills in community-focused environment. Demonstrated ability to manage administrative tasks and support clients effectively. Seeking to leverage these transferrable skills while transitioning into new field.
Overview
1
1
year of professional experience
Work History
Navigation Housing Assistant
Crossroads
11.2024 - 12.2024
- Assisted in processing rental applications for efficient service delivery.
- Managed client records for maintaining accurate and up-to-date information.
- Assisted with maintaining database records to ensure data accurately.
- Improved client satisfaction by providing timely updates on housing applications.
- Utilized office materials daily, fax, scanning, photocopying.
- Managed daily systems Outlook 365, Google one, Microsoft word, Spreadsheet.
Receptionist
Providence Teacher's Union
06.2024 - 10.2024
- Handled cash transactions payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents filing.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls.
- Received incoming mail and send outgoing metered mail and signed packages from UPS Fed ex.
- Utilizing the system features such as: Microsoft word, Excel, Spreadsheet, Jango, Connect, Outlook.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Sourcing/Cost & Purchasing Specialist
K&M Associates
10.2023 - 02.2024
- # Created catalogs using data entered into Excel and documented wholesale and retail prices
- # Ensured item images were accurately attached to the spreadsheets prior to being sent to vendors
- # Worked efficiently under minimal supervision
- # Accurately converted paperwork into the system for PDF copies to be saved on file
- Managed purchase orders from initiation to closure, ensuring accuracy and adherence to established policies and procedures.
Education
High School Diploma -
Hope High School
Providence, RI05-1989
Skills
- Microsoft Office Suite
- Data Entry & Documentation
- ICD-9 & CPT Coding
- Medical Office Experience
- EMR Systems: Epic & Esurance
- HIPAA Compliance
- Insurance Verification
- Effective Communication
- Medical Billing & Scheduling
- Attention to Detail
- Administrative support
- Data entry
Timeline
Navigation Housing Assistant
Crossroads
11.2024 - 12.2024
Receptionist
Providence Teacher's Union
06.2024 - 10.2024
Sourcing/Cost & Purchasing Specialist
K&M Associates
10.2023 - 02.2024
High School Diploma -
Hope High School
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