Tresa Landry

Moved 17 times from May 2018 - September 2024 due to husband's job in the oil and gas industry. I did not feel it would be fair to an employer to invest time in training a new employee only to move a few months later. This is no longer an issue.

• Assisted in conducting death investigations, collecting evidence and documenting findings.
• Collaborated with law enforcement agencies to gather information related to cases.
• Maintained accurate records of autopsy reports and case files for judicial review.
• Supported forensic pathologists during autopsies, ensuring compliance with protocols.
• Engaged with families to provide support and information regarding the coroner's process.
• Contributed to team discussions on case reviews, enhancing investigative strategies.
• Utilized case management software to track ongoing investigations and maintain data integrity.
• Continuously improved personal skills by seeking feedback from colleagues, supervisors, and other professionals within the field.
• Collaborated with forensic experts, pathologists, and toxicologists to obtain necessary analyses for determining cause of death accurately.
• Adhered strictly to safety protocols while working with hazardous materials or infectious diseases, minimizing risks for all involved parties.
• Assisted families in understanding the circumstances surrounding a loved one's death by providing compassionate support and clear explanations.
• Supported public health initiatives by identifying trends in local mortality data and reporting findings to appropriate agencies.
• Conducted comprehensive witness interviews to gather essential information for ongoing investigations.
• Enhanced communication with law enforcement agencies by collaborating effectively during investigations and sharing crucial findings.
• Worked closely with other Deputy Coroners to build a cohesive team capable of efficiently handling high caseloads.
• Managed sensitive information discreetly while maintaining strict confidentiality standards as mandated by the profession.
• Developed strong relationships with funeral homes to ensure proper handling of decedent's remains throughout the process from removal to burial or cremation.
• Completed death certificates with assignment of cause and manner of death.
• Inquired into cause, manner and circumstances of human deaths and established identities of deceased persons.
• Reported cases of foul play or other problematic causes of death to appropriate legal authorities for further review.
• Conducted preliminary examinations of bodies to identify victims, locate signs of trauma and identify factors indicative of time of death.
• Conducted thorough investigations into cause and manner of death in collaboration with law enforcement agencies.
• Collected and preserved evidence, ensuring proper chain-of-custody procedures were followed.
• Documented findings accurately in reports for legal and medical purposes, maintaining meticulous attention to detail.
• Documented chain of evidence and adhered to protocols pertaining to collection and security of evidence.
• Developed effective stress management techniques to maintain emotional well-being while handling the challenges inherent within the role of a death investigator.
• Obtained photographic evidence of the scene, as well as any evidence identified during the investigation.
• Obtained photographs during autopsy to assist in determining cause and manner of death.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Conducted inspections of assisted living facilities (ALF), Adult Family Care Homes (AFCH), and adult day care centers (ADCC) to ensure all licensure regulations were being followed.
• Conducted complaint investigation regarding abuse and neglect of residents in the facilities.
• Examined facility records, medical records, obtained photographic evidence, conducted interviews with staff, residents, family members, medical personnel, legal professionals, law enforcement, and any other person determined to have information regarding the investigation.
• Wrote citations and corrective action plans for any infractions.
• Conducted unlicensed activity complaints at locations that were believed to be operating as either an ALF or AFCH without a license.
• Provided detailed reports and photographic evidence to obtain inspection warrants.
• Read and interpreted Florida Statute and Florida Administrative Code as it pertained to facilities licensed by the State of Florida.
• Worked with local law enforcement, Department of Health, State Fire Marshall, local fire departments, Code Enforcement, Department of Children & Families, and the Attorney General's Office, during investigations and for Operation Spot Check.
• Conducted in-depth investigations into cases involving death and/or serious bodily injury.
• Provided testimony in both criminal and civil cases.

• Conducted thorough investigations of adult abuse and neglect allegations, ensuring safety and wellbeing of vulnerable individuals.
• Collaborated with law enforcement and community agencies to develop comprehensive case plans for at-risk adults.
• Assessed client needs through interviews and observations, identifying necessary interventions and resources for support.
• Maintained detailed documentation of case findings and outcomes, ensuring compliance with state regulations and agency policies.
• Provided training and mentorship to junior investigators, enhancing team expertise in crisis intervention strategies.
• Enhanced client trust by displaying empathy, active listening, and compassionate communication during highly sensitive investigations.
• Optimized service delivery by staying current on relevant laws, policies, and best practices within the field of adult protective services.
• Elevated team performance through regular communication and collaboration with colleagues and supervisors, sharing expertise and insights from casework experiences.
• Increased victim support by connecting clients to appropriate resources such as mental health services, legal assistance, or financial management programs.
• Ensured accurate documentation and maintained confidentiality by diligently completing detailed reports for each investigation.
• Improved client safety by conducting thorough investigations of reported abuse, neglect, and exploitation.
• Minimized client vulnerability by assessing risk factors present in living environments and recommending appropriate interventions.
• Expedited case resolution by effectively prioritizing high-risk situations and efficiently managing caseloads.
• Contributed to a positive workplace culture by actively participating in staff meetings, trainings, and professional development opportunities.
• Upheld ethical standards throughout investigative process by adhering to guidelines provided by state regulations, agency policies, and professional codes of conduct.
• Facilitated clear communication between all parties involved in investigations through professional interpretation services when needed.
• Conducted investigations in private homes as well as state-licensed facilities.
• Obtained photographic evidence to assist in determining abuse, neglect, or exploitation.
• Conducted in-depth interviews with staff of facilities, residents, family members, medical personnel, legal professionals, law enforcement, and any other person determined to have information regarding the investigation.
• Provided testimony in criminal, civil, and guardianship cases.

• Managed project timelines and resources effectively to ensure successful delivery of strategic initiatives.
• Mentored junior staff, promoting skill development and career advancement within the organization.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Recruited, trained, and supervised approximately 20 Ombudsmen, as well as two secretaries.
• Conducted annual inspections of nursing homes, rehabilitation centers, assisted living facilities, and adult family care homes.
• Conducted complaint investigations regarding residents' rights.
• Conducted training for nursing homes, assisted living facilities, adult family care homes, and home health agencies regarding residents' rights.
• Assisted in closing four historically non-compliant facilities in Polk, Highlands and Hardee Counties.
• Participated in Operation Spot Check, which was a task force conducted with the Attorney General's Office, Dept of Children & Families, Code Enforcement, Department of Health, Fire Department, and law enforcement to investigate non-compliant facilities.
• Read and interpreted Florida Statute and Florida Administrative Code as it pertained to facilities licensed by the State of Florida.

Same job description as Adult Protective Investigator position in Tampa FL

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Conducted background checks, criminal background checks for new cases, and then assigned cases to one of three area supervisors or 15 investigators to ensure that all cases in Maryland, District of Columbia, Pennsylvania, and Delaware were handled in a timely manner.
• Maintained records and maintenance on a fleet of surveillance vans.
• Assisted in two-man surveillance situations.

• Conducted comprehensive surveillance to gather evidence for legal cases and investigations.
• Developed detailed reports summarizing findings and recommendations for clients and attorneys.
• Managed multiple concurrent cases, prioritizing tasks effectively to meet tight deadlines.
• Collected documentation such as witness statements, video recordings and photographs to support case findings.
• Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
• Staked out locations to locate individuals and gather evidence.
• Investigated individuals claiming disability to identify and document fraud.
• Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
• Conducted mobile and stationary surveillance on subjects of workers' compensation investigations.
• Testified and provided video and photographic evidence in court proceedings and workers' compensation hearings.