Tresa Wolford
Desoto
Summary
Coordinator with over 4 years of experience in management and logistics, known for enhancing route efficiency and reducing travel time. Demonstrates a strong ability to analyze data and implement cost-saving measures, while ensuring compliance with safety regulations. Proficient in leadership, communication, and financial analysis, committed to fostering a collaborative and supportive work environment.
Overview
27
27
years of professional experience
Work History
Routing Coordinator
Transpar Group
Cedar Hill
07.2022 - Current
- Company Overview: Cedar Hill ISD
- Coordinated daily bus routes, enhancing efficiency and reducing travel time by 12%.
- Implemented new scheduling system, improving on-time performance and driver satisfaction.
- Analyzed route data to identify cost-saving opportunities, achieving measurable reductions.
- Collaborated with team to resolve routing issues, ensuring seamless transportation services.
- Monitored compliance with safety regulations, contributing to a safer transportation environment.
- Streamlined routing processes to enhance delivery efficiency, leading to improved service timeliness and customer satisfaction.
- Analyzed transportation data to identify trends, enabling proactive adjustments that resulted in noticeable cost savings and optimized routes.
- Coordinated with drivers and logistics teams to align schedules, fostering teamwork and ensuring on-time deliveries across multiple routes.
- Provided training and guidance to new team members, cultivating a supportive environment that encouraged skill development and team cohesion.
- Cedar Hill ISD
Sr. Representative
Primerica Financial Services
07.2012 - 01.2025
- Company Overview: Financial Services Company
- Assisting clients with a range of insurance and investment needs.
- Assistance with becoming financially independent.
- Completing Financial Needs Analysis.
- Assistance with debt resolution.
- Recruiting & training new associates.
- Guidance to becoming self-employed.
- Financial Services Company
Dispatcher/Driver
Duncanville ISD
07.2020 - 06.2022
- Dispatches all regular education and special/extra services buses.
- Directs the work day for drivers and monitors.
- Ensures all route assignments are implemented as scheduled.
- Assign drivers and monitors to cover assignments.
- Field trip coordinator.
- Ensures all transportation routes and trips are covered daily.
Adjunct Instructor
Tarrant County Community College
09.2013 - 07.2020
- Company Overview: Higher Education
- Teaches classes based on varied schedules (morning, afternoon, evening, and weekends) to accommodate diverse student needs.
- Teaches multiple subjects such as: Reading and Language Arts, Social Studies, Science, and Math.
- Prepares and delivers instruction to students.
- Design and maintain an active classroom environment conducive to student learning and success.
- Delivers competency-based training in traditional and hybrid modalities.
- Maintain student attendance records.
- Evaluate student performance and learning.
- Serve as a community resource person and represents the college to outside groups when requested.
- Develop and utilize a course syllabus for each course.
- Advise students on careers based on assessments and makes appropriate referrals to college training.
- Higher Education
Office Manager
J & M Automotive
01.2012 - 02.2013
- Company Overview: Automotive Shop
- Managed filing systems.
- Management of social media and advertisement.
- Record office expenditures and managed budget.
- Maintained supplies of stationery and equipment.
- Maintained condition of office and arranged for necessary repairs.
- Responded to customer inquiries and complaints.
- Ordered supplies and delivery services.
- Automotive Shop
Teacher
Girls & Boys Preparatory Academy
08.2009 - 05.2012
- Company Overview: Charter School
- Executing daily operations of listening and mobile skills.
- Teaching adolescent basic math, reading, and social skills.
- Planned daily classroom assignments based on a teaching outline prepared for the course of study to meet state curriculum.
- Responsible for handling after-school care payments and payroll.
- Charter School
Lab Technician
PTS-Production Technology & Services
07.2008 - 12.2009
- Company Overview: Oil and Gas Testing
- Perform routine laboratory procedures such as preparation of media and basic preparation of slides and smears.
- Conducts non-technical routine laboratory tests and procedures under the direction of professional staff.
- Maintains simple laboratory records and inventory for supplies and reagents.
- Maintains laboratory equipment and supplies by cleaning and maintaining quality assurance records.
- Maintains a clean and sanitary work area in accordance with standard laboratory practice and procedures.
- Oil and Gas Testing
Substitute Teacher
Spring Branch ISD
10.2008 - 09.2009
- Company Overview: Public School District
- Responsible for maintaining classroom structure during the absentee of classroom instructor.
- Executing operations of listening and mobile skills.
- Teaching math, reading, and social skills to students.
- Public School District
Jazz Studies Student Assistant
Texas Southern University
05.2007 - 05.2008
- Company Overview: Higher Education
- Instructed students in music theory, harmony, score and sight-reading, composition, and music appreciation.
- Conducted group rehearsals.
- Executed daily administrative operations for the Jazz Department.
- Higher Education
NHL Call Center Agent
Bank of America
04.1998 - 06.2005
- Company Overview: Financial Institution
- Processing commercial clients cash deposits.
- Review official court documents and business documents.
- Assist with opening business and personal accounts.
- Assist banking center managers with clearing customer outages.
- Generate business to potential and existing bank customer.
- Financial Institution
Education
MBA - Business Administration
University of Phoenix-Houston
Houston, TX05.2011
BA of Science - Jazz Studies
Texas Southern University
Texas05.2008
Skills
- Skills Management
- Customer Service
- Training
- Communication
- Administration
- Financial Analysis
- Teaching
- Leadership
- Dispatching
- Office Management
- Route optimization
- Scheduling coordination
- Compliance monitoring
- Transportation logistics
- Cost reduction
- Conflict resolution
- Effective communication
- Team collaboration
- Customer service
- Time management
References
- Sheila Terry, SHEILA-TERRY@ATT.NET, (817) 689-6540, Cedar Hill ISD
- Karnice Caraway, DRKC2004@HOTMAIL.COM, (682) 429-5403, Dallas College
- Quincy Wright, QUNICYWRIGHT20@GMAIL.COM, (469) 967-7257, Cedar Hill ISD
Personal Information
Title: Assistant Director of Transportation
Timeline
Routing Coordinator
Transpar Group
07.2022 - Current
Dispatcher/Driver
Duncanville ISD
07.2020 - 06.2022
Adjunct Instructor
Tarrant County Community College
09.2013 - 07.2020
Sr. Representative
Primerica Financial Services
07.2012 - 01.2025
Office Manager
J & M Automotive
01.2012 - 02.2013
Teacher
Girls & Boys Preparatory Academy
08.2009 - 05.2012
Substitute Teacher
Spring Branch ISD
10.2008 - 09.2009
Lab Technician
PTS-Production Technology & Services
07.2008 - 12.2009
Jazz Studies Student Assistant
Texas Southern University
05.2007 - 05.2008
NHL Call Center Agent
Bank of America
04.1998 - 06.2005
MBA - Business Administration
University of Phoenix-Houston
BA of Science - Jazz Studies
Texas Southern University
Similar Profiles
David William BrownDavid William Brown
National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)
Aelander MootoosamyAelander Mootoosamy
Head of Centre of Expertise – People Performance & Reward at C-CARE Group (Member of CIEL Group)Head of Centre of Expertise – People Performance & Reward at C-CARE Group (Member of CIEL Group)
Drew DicksonDrew Dickson
Project Manager at Flournoy Construction Group, A Kajima USA GroupProject Manager at Flournoy Construction Group, A Kajima USA Group
Tonya HoustonTonya Houston
Accounts Receivable Analyst at Sage Recruiting / North American PlasticsAccounts Receivable Analyst at Sage Recruiting / North American Plastics
Alva Curry JrAlva Curry Jr
Route Delivery Driver at JakesfinerfoodsRoute Delivery Driver at Jakesfinerfoods