TreSeanidah Dobbs
Birmingham
Summary
- To obtain a position with a company that can utilize my education, knowledge, training, and skills.
- Experience in handling confidential paperwork
- Strong communication skills
- Good customer-relations background
- Ability to work independently or in a group
- Outstanding customer service
Experienced with providing top-tier service in fine dining environments. Utilizes deep knowledge of menu items and wine pairings to enhance guest experiences. Track record of maintaining poise and professionalism under pressure, ensuring consistent, high-quality service.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
11
11
years of professional experience
Work History
Fine Dining Server
Danberry at Inverness
01.2024 - Current
- Customer Service
- Assist residents to and from their seats
- Take orders
- Serve the residents
- Keep my work area clean
- Managed sections for smooth flow of guests and orders.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
Banquet Server
The Club Inc.
07.2023 - 01.2024
- Customer Service
- Greet Guest
- Serve guest
- Clean ballrooms
Restaurant Server
The Seafood Restaurant
01.2019 - 04.2023
- Customer Service
- Serve guest
- Take orders
- Clean the restaurant area
Security Officer
Dsi Security
07.2018 - 01.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Supervisor
US Security Associates
07.2016 - 06.2018
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Developed and implemented strategies to prevent and respond to security incidents.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
Mall Security
Summit Security Services Inc.
09.2014 - 06.2016
- Worked well in a team setting, providing support and guidance.
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Education
High school diploma or GED - High school
Shaker Hts High School
06.2010
Skills
- Banquet Experience
- Bartending
- Restaurant Experience
- Customer Service
- Restaurant Management
- Serving Experience
- Hospitality
- Host/Hostess
- Patience and empathy
- CCTV surveillance
- Incident reporting
- Report writing
- General security
- Superior customer service
- Emergency response
- Access control
- Patrol operations
- Conflict de-escalation
- Conflict resolution techniques
- Staff management
- Security equipment operation
- Theft prevention training
- Emergency management
- Crime prevention methods
- Investigation documentation
Timeline
Fine Dining Server
Danberry at Inverness
01.2024 - Current
Banquet Server
The Club Inc.
07.2023 - 01.2024
Restaurant Server
The Seafood Restaurant
01.2019 - 04.2023
Security Officer
Dsi Security
07.2018 - 01.2019
Security Supervisor
US Security Associates
07.2016 - 06.2018
Mall Security
Summit Security Services Inc.
09.2014 - 06.2016
High school diploma or GED - High school
Shaker Hts High School
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