TRESHA MANGRUEM
Huntsville,AL
Summary
Versatile Repair Tech with talents in performing regular upgrades, troubleshooting system failures and repairing equipment. Excellent problem-solving and analytical skills to manage several different tasks at once. Seasoned Repair Technician with expertise in repairing and maintaining electrical board products. Proven to operate industry equipment. Excellent organization, planning and prioritizing aptitude. Specialties include troubleshooting, calibration and equipment maintenance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Quality Control /Rework/Repair Technician
Technology Service Corporation
Huntsville, AL
02.2019 - 02.2024
- Inspect products to ensure to meet quality standards.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Create tests for quality control of products.
- Disassemble product parts to inspect them individually.
- Monitor production operations to ensure conformance to company specifications.
- Direct assembly adjustments to ensure operations reflect quality standards.
- Ensure products meet customer expectations based on company objectives.
- Communicate the results of inspections and put forward corrective suggestions.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Write reports to document deficiencies and errors of products.
SYSTEM TECH
Abaco
Huntsville, AL
12.2018 - 01.2019
- Hardware and software maintenance of desktop and laptop PCs, application installation and troubleshooting
- Update operational run books for applications, databases, systems, and networks.
- May troubleshoot related communications problems, in LAN environment, applying knowledge of wiring, standard cable connections and wire closets/MAUS.
- Trading floor support
- Occasional datacenter work.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Reduced downtime by troubleshooting and resolving hardware and software issues promptly.
REPAIR/Rework Technician
STI
Huntsville, AL
12.2017 - 12.2018
- Participate in quality and efficiency improvement activities.
- Complete all assignments according to development schedules, cost objectives and management directions.
- Assure confidentiality and security of sensitive designs, costing, test data, prototype models, and product plans.
- Identify new products and features that improve customer satisfaction, reduce costs, and keep production line at forefront of industry.
- Adhered to all company policies and procedures, including proper disposal of hazardous waste materials generated during rework process.
- Supported quality assurance initiatives by proactively reporting any observed non-conformities or discrepancies in established processes, contributing to overall improvements in product performance and customer satisfaction.
- Assisted in root-cause analysis efforts, identifying sources of defects and recommending corrective actions to prevent future occurrences.
- Increased production efficiency by maintaining a clean and organized work environment, adhering to safety protocols.
TECH III
DRS
Huntsville, AL
10.1998 - 12.2012
- Identify root cause of nonconformance and communicate findings to production line.
- Participate in quality and efficiency improvement activities.
- Complete all assignments according to development schedules, cost objectives and management directions.
- Assure confidentiality and security of sensitive designs, costing, test data, prototype models, and product plans.
- Identify new products and features that improve customer satisfaction, reduce costs, and keep production line at forefront of industry.
- Collaborated cross-functionally with diverse teams to achieve shared objectives in timely manner.
- Optimized digital resources through routine troubleshooting and proactive system updates.
Education
High School Diploma -
Butler High School
Huntsville, AL05.1981
Skills
- Customer Service
- Mechanical skills
- Safety Requirements
- Equipment Repair
- Electrical Troubleshooting
- System Testing
- Technical diagnosis
- Software Installation
- System Upgrades
Certification
- IPC J-STD-001
- IPC/WHMA-A-620
- IPC-A-610
- IPC 7711/7721
- IPC-A-600
Patents Licenses Products
- 03.4
- Lsc.com
Training
STI FOR IPC REWORK AND REPAIR TRAINER.
Timeline
Quality Control /Rework/Repair Technician
Technology Service Corporation
02.2019 - 02.2024
SYSTEM TECH
Abaco
12.2018 - 01.2019
REPAIR/Rework Technician
STI
12.2017 - 12.2018
TECH III
DRS
10.1998 - 12.2012
High School Diploma -
Butler High School