Tresha Mozie
Visalia,United States
Summary
Patient-Oriented Clinical Coordinator RN with extensive experience in managing clinical operations and ensuring regulatory compliance. Proven track record of implementing process improvements that enhance operational efficiency and patient outcomes. Recognized for strong leadership, critical thinking, and communication skills, contributing to high levels of patient satisfaction. Over 17 years of nursing experience and currently pursuing a BSN to strengthen management capabilities.
Overview
17
17
years of professional experience
Work History
RN Clinical Coordinator
St. Agnes Home Health and Hospice
Fresno, CA
07.2023 - Current
- Utilized Home Care Home Base and currently working with EPIC
- Work closely with scheduling and field staff to coordinate patient care as appropriate
- Triage Patient calls (providing education as appropriate, sending a clinician out if visit needed, encouraging patient if ED is warranted, have called 911 from office for emergent patient symptoms, called non-emergent to request wellness checks
- Inputting provider orders/obtaining orders/clarifying orders
- Coordinate with clinicians as appropriate to assess current patient needs, update POC as appropriate
- Coordinating with vendors/pharmacies/providers so patient has access to meds/supplies/equipment/treatment as ordered
- Odering telehealth equipment for patients so they can be closely monitored, work closely with the remote patient monitoring RNs to address any patient needs/concerns
- TIF tracking
- Coordinating with case managers for safe discharges, medicare guidelines, assisting with NOMNCs, assisting with referrals/ROC orders/SOC orders/welcome calls/LUPA Threshold
- Going out with field staff for skills checkoff to ensure proper technique and patient safety
- Covered back office independently in several occasions (including long term) while administration was on PTO or leave
- Assisted Director and Clinical Manager with many aspects of administrative role to keep back office flowing
- Supported all staff during EPIC Go Live as well as current EPIC support, designated designee with parient HCHB/EPIC Cutover
- Support staff with all questions/concerns
- Set up recertification and discharges
- Review charts and assist with Escalation Log to get charts locked, as well as fix POC and visit sets.
- Assist Educator with skills checkoffs and tasks as requested
- Assist Quality Management Specialist with POC corrections, documentation correction, re-educating staff
- Assisted Director with expansion plan to open further South Valley, including information on South Valley hospitals/clinics to coordinate with to support Agency goal to increase census
- Made individual back office channels for all staff in TEAMS and manage staff communication and follow-ups as appropriate
- Designed a TIF tracking board that is now utilized for many different back office things, including reports to Upper Leadership and with parent hospital (SAMC)
- Currently part of: Story Championship Committee, Willingness to Recommend Committee, Clinical Practice Council, Monthly SAHH/SAMC CM Collaboration, Pituitary Hospitalist Implementation Committee
- Went with The Joint Commission Surveyor during last Survey as requested and answered Surveyor questions (found crucial information Surveyor asked for and got agency out of decencies)
- Went with State Surveyor during last Survey visit and answered Surveyor questions
- Coordinate with Hospice Team if Home Health patient is wanting to transition and Hospice appropriate
LVN Field Nurse
St. Agnes Home Health
Fresno, California
05.2017 - 07.2023
- Establishing trust with patient/caregiver to ensure high quality of care
- Collaborate with multiple disciplines of the team and Provider for patient driven care
- Follow patients' plan of care and report any needed changes or goals met
- Medication management: checking orders/medication reconciliation, education, assisting with filling mediplanner, administration via various routes (GT/oral/injection/inhalation/rectal/topical/ears/eyes), coordination with pharmacy and provider as appropriate to prevent med errors/drug interactions/timely refills
- Catheter management: checking orders, insertion/removal of intermittent/foley/urostomy/suprapubic, education, infection/uti prevention including monitoring for symptoms and reporting to provider promptly, flushing
- G-tube/J-Tube/Peg-Tube/NG-Tube Management: checking orders, education, medication administration, feeding administration via gravity or pump, flushes, site care, aspiration prevention measures including monitoring for symptoms and reporting to provider promptly
- Wound care management: checking orders, obtaining orders as needed, providing various types of high-quality wound care for optimal healing free of infection, education, monitoring measurements/characteristics/symptoms of infection and reporting any significant changes to provider promptly, removing/applying wound vacs
- Monitoring vital signs/various disease processes and their comorbidities such as CHF/COPD/Asthma/Cystic Fibrosis/DM types 1 and 2/CVA/arrhythmias/HTN/chronic pain/musculoskeletal and autoimmune disorders/seizures and neurological disorders/cancer/GI disorders, providing education on disease processes/management to reduce rehospitalization risk and further decline, reporting any significant changes promptly to provider
- Monitoring patients post surgery and post hospital discharge to reduce risk of rehospitalization, report any significant changes promptly to provider
- Assisting with telehealth equipment including ordering and setup/use
- Fall prevention and safety measures, reporting any falls promptly to provider, assist patient/caregiver making environment safe to ambulate and proper use of adaptive equipment
- Documentation: providing accurate documentation of all patient encounters and care rendered, reviewing documentation from other clinicians to ensure continuity of care, reviewing orders and plan of care before rendering any patient care to ensure safety and best practice
- Precepting newly hired LVNs per agency protocols to ensure best practice for patient care
- Back office experience: utilizing Home Care Home Base/Powerchart/referral board, inputting provider orders/obtaining orders, triaging patient calls and assigning visits as appropriate, coordinating with assigned clinicians as appropriate, coordinating with vendors/pharmacies/providers so patient has access to meds/supplies/equipment/treatment as ordered, ordering telehealth equipment for patients so they can be closely monitored, TIF tracking, coordinating with case managers for safe discharges, medicare guidelines, assisting with NOMNCs, assisting with referrals/ROC orders/SOC orders/welcome calls, coordinating with Virtual Care Nurses for any patient needs/concerns.
LVN
Tulare Joint Union High School District
Tulare, California
08.2017 - 09.2022
- Ensuring students' safety while on campus
- Rendering first aid as appropriate, triaging ill/injured students and sending students home that are injured or to unwell to remain at school, provide instruction to parents when to seek medical attention
- Assisting students with various medical needs while on campus:
- Type 1 and 2 DM management, carb counting, blood glucose monitoring, insulin administration, glucagon administration, overseeing insulin pumps as needed, glycemic distress interventions per MD orders and student action plans, calling 911 if warranted, collaborating with endocrinology clinic and parents to provide best care to student
- Seizure management, emergency medication administration, monitoring student, calling 911 if warranted
- Asthma/allergy management, training staff/teachers on epi-pen/inhaler administration, monitoring student, calling 911 if warranted
- Intermittent catheterization, infection prevention measures and monitoring for symptoms of infection or UTI, reporting symptoms to parent so they can seek medical treatment
- Obtaining current orders for the school year, training staff/teachers on Student Action Plan
- Intermittent Catheterization, obtaining current orders for the school year, infection prevention measures and monitoring for symptoms of infection/UTI/reporting symptoms to parent so they can seek medical treatment
- Covid-19: monitoring staff/students and following CDPH guidelines for quarantine/Covid-19 testing/contact tracing
- Immunization: inputting Immunization records and sending home non-compliance notices as appropriate/tracking students excluded from school due to non-compliance
- Assisting students with finding local providers, insurance, and community resources
- Assisting students with special dietary needs and coordinating with cafeteria manager/provider/parents
- Monitoring students for signs of being under the influence of any substances, notifying administration/SRO/parents/911 as appropriate
- Assisting students with various emotional/mental health needs and coordinating with parents/providers/school counselors/school psychologist, providing students a safe space
- Sports Physical Clearance and assisting with weekly athletic drug testing
- Ensuring all AEDs on campus are in working order and no parts are expired by doing monthly checks.
LVN
Fresno Unified School District
Fresno, California
09.2008 - 07.2017
- Ensuring students' safety while on campus
- Rendering first aid as appropriate, triaging ill/injured students and sending students home that are injured or to unwell to remain at school, provide instruction to parents when to seek medical attention
- Assisting students with various medical needs while on campus:
- Type 1 and 2 DM management, carb counting, blood glucose monitoring, insulin administration, glucagon administration, overseeing insulin pumps as needed, glycemic distress interventions per MD orders and student action plans, calling 911 if warranted, collaborating with endocrinology clinic and parents to provide best care to student
- Seizure management, emergency medication administration, monitoring student, calling 911 if warranted
- Asthma/allergy management, training staff/teachers on epi-pen/inhaler administration, monitoring student, calling 911 if warranted
- Adrenal crisis/emergency medication administration, monitoring student, calling 911
- Catheterization via Intermittent/Mitrofanoff, infection prevention measures and monitoring for symptoms of infection or UTI, reporting symptoms to parent so they can seek medical treatment
- G-Tube/J-Tube management, medication administration, nutrition via gravity/pumps, water flushes, reinsertion if dislodgement
- Obtaining current orders for the school year, assisting school
- RN/staff/teachers on Student Action Plan
- Immunization: inputting immunization records and sending home non-compliance notices as appropriate/tracking students excluded from school due to non-compliance
- Assisting students with finding local providers, insurance, and community resources, reproductive services
- Assisting students with special dietary needs and coordinating with cafeteria manager/provider/parents
- Monitoring students for signs of being under the influence of any substances, notifying administration/SRO/parents/911 as appropriate
- Assisting students with various emotional/mental health needs and coordinating with parents/providers/school counselors/school psychologist, providing students a safe space.
LVN
Allen-Florer Family Homes
Fresno, California
02.2009 - 05.2017
- Provided all aspects of daily living
- Monitored infection control procedures to verify facility-wide health and safety
- Worked with a registered nurse to deliver comprehensive, high-quality care to all age groups: newborns, toddlers, adolescents, geriatrics
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns
- Encouraged residents to independently interact with others, make decisions and participate in community activities.
- Conversed with residents to promote social interaction and reinforce positive behaviors
- Coordinated community activities to promote social skills and community participation
- Assessed vitals and noted medical information to report changes to nursing staff and physician
- Medication administration/medication refills
- Maintaining physician orders
- Infection control
- Catheter management including removal and reinsertion Intermittent, Mitrofanoff, Foley
- Seizure management including monitoring patient and administering emergency medication/VNS
- Tracheotomy management including removal and insertion, suctioning, monitoring, t-misters, nebulizer treatments, oxygen, CPT
- G-tube/J-Tube management including nutrition via gravity and pumps, flushes, medication administration, removal and reinsertion
- Monitoring and managing various disorders: neurological, autoimmune, endocrine, musculoskeletal
- Aspiration precautions
Education
Associate Degree in Nursing - Registered Nurse
San Joaquin Valley College
Visalia, CA05.2010
Associate Degree in Nursing - Vocational Nurse
San Joaquin Valley College
Visalia, CA05.2007
Skills
- Information Compiling and Auditing
- Interdisciplinary Team Collaboration
- Disease Prevention Strategies
- First Aid and CPR
- Attention to Detail
- Adaptable and Flexible
- HIPAA Compliance
- Strong Clinical Judgment
- Inventory Assessment
- Critical Thinking
- Infection Control
- Responsible and Dependable
- Verbal and non-verbal communication
- Multi-Tasking and Prioritization
- EPIC charting
- Patient triage
- Care coordination
- Regulatory compliance
- Team collaboration
- Quality assurance
- Telehealth support
- Patient education
- Conflict resolution
- Leadership support
- Care planning
- Patient confidentiality
- Patient safety
- Discharge planning
- Form updating
- Patient care planning
- Metrics tracking
- Improving clinical quality outcomes
- Medical records management
- Clinical education
- Patient admittance
- Protocol adherence
- Clinical data collection
- Computerized charting
- Clinical instruction
- Clinical staff support
- Administrative assistance
- Report generation
- Process improvements
- Multidisciplinary team collaboration
- Patient health education
References
- Kevin Bennett, RN (231) 672-5901
- Tanya Desmond, RN (559) 456-2712
- Joseph Irwin, RN (559) 908-5488
- Kaley Marsh, RN (559) 892-8410
- Angela Sanfilippo, RN (559) 250-2051
Timeline
RN Clinical Coordinator
St. Agnes Home Health and Hospice
07.2023 - Current
LVN
Tulare Joint Union High School District
08.2017 - 09.2022
LVN Field Nurse
St. Agnes Home Health
05.2017 - 07.2023
LVN
Allen-Florer Family Homes
02.2009 - 05.2017
LVN
Fresno Unified School District
09.2008 - 07.2017
Associate Degree in Nursing - Registered Nurse
San Joaquin Valley College
Associate Degree in Nursing - Vocational Nurse
San Joaquin Valley College
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