Tre'Shawn James
Topeka,KS
Summary
Team-oriented and customer-centered Server with passion for food service industry. Works well in large teams or in small groups for private events. Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event. Reliable Banquet Server with trained in fast and sanitary food transport. Exemplary workplace focus and physical coordination. Professional and friendly with patrons and co-workers alike. Offers positive and professional communication skills. Understands importance of delivering food quickly, getting orders correct and quickly handling problems. Energetic and upbeat with flexible schedule. Reliable food service professional with background in non-restaurant environments and ready for fast-paced work. Team-oriented, quick to help and focused on guest satisfaction.
Overview
2
2
years of professional experience
Work History
Banquet Server
Hotel Topeka
Topeka, KS
03.2023 - Current
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Provided exceptional service to high volume of daily customers.
- Set up stations for serving meals according to established guidelines.
- Replenished buffet lines with fresh foods as needed.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Cleared away used plates and utensils following end of meal service.
- Served beverages and appetizers to guests in an efficient manner.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Carried trays of food items from kitchen to dining areas.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Changed table settings between courses as necessary.
- Removed and replaced dirty dishes and utensils to maintain table settings.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Followed proper sanitation guidelines when handling food items.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Educated guests on meals during by answering questions and bringing special orders.
- Answered questions regarding menu items and assisted guests in making selections.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Dietary Aide
Plaza West Regional Health Center
Topeka, KS
08.2022 - 09.2022
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Delivered meals to residents and patients in their rooms when requested.
- Maintained a safe working environment by following all safety protocols.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Provided assistance with meal setup, serving, and clean up as needed.
- Followed dietary procedures in accordance with established policies.
- Treated patients and team members with dignity and respect.
- Delivered snacks to nurse station for distribution to specific residents.
- Served food and beverage items to residents, meeting therapeutic diets.
- Set up trays for patients upon request.
- Served specific meals to patients with special dietary needs.
- Cleaned and maintained dining room during and after each meal service.
- Engaged with residents to provide positive and enriching experiences.
- Stocked supplies in dining areas as needed.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Ensured that all food was prepared according to established health standards.
- Set tables before patients arrived to maintain meal plan productivity.
- Stocked food and other supplies for main kitchen and units.
Education
High School Diploma -
Topeka Highschool
Topeka, KS05-2022
Skills
- Guest Relations
- Food Service
- Table Bussing
- Room Teardown
- Menu Memorization
- Food Handling
- Food Running
- Customer Service
- Guest Needs Analysis
- Issue Resolution
Affiliations
- I work out regularly
Timeline
Banquet Server
Hotel Topeka
03.2023 - Current
Dietary Aide
Plaza West Regional Health Center
08.2022 - 09.2022
High School Diploma -
Topeka Highschool
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