Tresia Ballard-Harris
Fort Lauderdale,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager Business Consultant
Aetna
12.2018 - Current
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Collaborated with cross-functional teams to ensure seamless execution of complex projects while meeting all stakeholders'' expectations.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Compliance Manager
Unified Health
08.2016 - 12.2018
- Led a successful sales team by providing motivational coaching and performance-based incentives..
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Collaborated with upper management to implement continuous improvements and exceed team goals...
- Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
- Managed compliance efforts, reporting and audits.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Evaluated customer complaints, processes and all other aspects of operations to assess compliance.
- Implemented effective compliance policies and procedures to meet regulatory requirements.
Education
Bachelor of Arts - Criminal Justice
Keiser University
Fort Lauderdale, FL01.2008
Skills
- Organizational Skills
- Operations Management
- Cross-Functional Teamwork
- Staff Management
- Time Management
- Verbal and written communication
- Performance Tracking and Evaluation
- Self Motivation
Certification
- Licensed Insurance Broker - 8 years
Timeline
Manager Business Consultant
Aetna
12.2018 - Current
Compliance Manager
Unified Health
08.2016 - 12.2018
Bachelor of Arts - Criminal Justice
Keiser University