Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt to working effectively, unsupervised and quickly mastery of new skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
District Director
Miami Dade Public Schools
Miami, FL
01.2015 - Current
Developed self-paced and self-directed training courses to diversify learning opportunities for employees.
Implemented tools to evaluate training effectiveness and identify additional learning opportunities.
Discovered and filled workforce skill gaps with proactive monitoring and evaluation approaches.
Partnered with management to devise individualized development plans and staff group trainings to fill current and expected training needs.
Identified and coordinated key skills training across related jobs and position families.
Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
Led training classes and recorded instruction for later use.
Analyzed each department's training needs and developed new training programs based upon data collected.
Director
Miami Dade Public Schools
Miami, FL
01.2001 - 12.2001
Developed self-paced and self-directed training courses to diversify learning opportunities for employees.
Delivered training material to diverse audiences of both blue and white-collar professionals.
Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
Designed training modules implementing strategic business practices and organizational behavior training concepts.
Vice-President/Branch Manager
Bank of America
Miami, FL
01.1992 - 12.2000
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Designed sales and service strategies to improve revenue and retention.
Established and built customer relationships through targeted outreach and initiatives.
Planned work schedules to maintain adequate staffing levels.
Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Managed and inspired team members to perform to full potential, driving branch profitability.
Increased efficiency and drove branch revenue by optimizing daily operations.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Grew business banking relationships through proactive outreach.
Supported outside sales force in servicing and obtaining new business.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Conducted reviews and evaluations for cost-reduction opportunities.
Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
Created and updated financial reports on frequent basis to present information to leadership teams.
Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
Adult Vocational Business Instructor
Miami Dade Public Schools-Lindsey Hopkins Tech
Miami, FL
05.1995 - 07.1997
Helped students build useful skills such as writing proficiency and reading comprehension.
Built relationships with students of all cultural, social and economic backgrounds.
Helped students succeed through coaching, mentoring and positive reinforcement.
Selected curriculum and developed lesson plans based on class needs.
Determined training needs of each student through academic assessments.
Taught concepts found on standardized tests and built necessary support skills to help students perform well.
Attended workshops on learning goals, classroom management, student motivation and engaging learning activities.
Incorporated diverse technologies to help students feel engaged in material.
Integrated academic and vocational curricula to help students learn variety of skills.
Stayed abreast of changes to field, available technologies and improved instructional strategies.
Education
Ph.D. - Ethical Educational Leadership
St. Thomas University
Miami Gardens, FL
04.2025
Master of Science - Education Leadership
St. Thomas University
Miami Gardens, FL
08.2019
Bachelor of Science - Business Administration
Florida Agricultural And Mechanical University
Tallahassee, FL
04.1993
Skills
Operations Management
Strategic Planning
Presentations and Public Speaking
Decision-Making
Team Building and Leadership
Rapport and Relationship Building
Performance Evaluations
New Hire Onboarding
Interdepartmental Collaboration
Customer Service
Staff Training and Development
Affiliations
Member, Alumni Association
· Member of Delta Sigma Theta Sorority, Incorporated
· Member of the Miami-Biscayne Bay (FL) Chapter of the Links, Incorporated
· Member of FAMU Alumni Association
· Member of the Order of Eastern Stars
· Member of Miami Alliance for Black School Educators (MABSE)
· Member of Association of Supervision and Curriculum Development (ASCD)
· Life Member of the NAACP
· Former President of Florida A&M University
Chapter of Delta Sigma Theta Sorority, Inc.
· Former member of the NAACP Miami-Dade Branch-Executive Board Member
· Former member of the NAACP National Board of Directors
· Former President of the Florida State Conference NAACP Youth Councils
& College Chapters
· Former member of Rotary Club of Opa-Locka-Secretary
· Former member of Jack & Jill of America, Miami Chapter-Treasurer
Paraprofessional I Terapeuta at Miami Dade Public Schools (Miami Palmetto Senior High School)Paraprofessional I Terapeuta at Miami Dade Public Schools (Miami Palmetto Senior High School)
Talent Acquisition Coordinator at Baptist Health South Florida South FloridaTalent Acquisition Coordinator at Baptist Health South Florida South Florida