Treslyn Anderson
Argyle,TX
Summary
Dedicated and results-driven Real Estate Agent with seven years of experience, specializing in detailed market analysis, client relationship management, and data-informed advisory services. Complemented by three years as a Licensed Transaction Coordinator, ensuring precise and efficient transaction processing for a team of agents in the DFW area. A robust background including additional experience in HR, executive assistance, and front-end supervision enhances expertise in leadership, communication, recruitment, training, and administrative management. Committed to fostering exceptional interpersonal experiences that consistently lead to positive customer interactions and team achievements, with a strong desire to leverage skills for driving long-term growth and success in professional environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crisis Counselor
Centerstone Of Illinois
09.2024 - Current
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Developed resources for clients in need, connecting them with community services and programs that best suited their situation.
- Prevented further escalation of crises by effectively deescalating intense situations through skilled verbal interventions.
- Maintained accurate documentation following each client interaction, ensuring continuity of care while upholding ethical standards set forth by regulatory bodies.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Coordinated with local emergency responders during critical incidents, facilitating seamless collaboration between multiple parties involved in resolving crises efficiently.
Real Estate Agent
Ebby Halliday
06.2020 - Current
- Prepared and presented detailed market analysis reports and sales presentations to prospective buyers
- Developed and maintained a website for each client, resulting in increased visibility for their properties
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Licensed Transaction Coordinator
Ebby Halliday
05.2018 - 06.2021
- Processed and updated clients and transactions accurately and efficiently to facilitate other Real Estate Agents with contracts.
- Email correspondence between lenders, agents and clients for a smooth transaction.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
HR/ Executive Assistant
Radiation Oncologist Practice
07.2018 - 08.2020
- Updated job descriptions and job postings to accurately reflected the duties, responsibilities and qualifications of each position
- Conduct phone screenings and group interviews for efficiency of the hiring process
- Scheduled meetings and appointments for the executive, ensuring that the executive had a full and productive day
- Managed a calendar and organized travel arrangements, resulting in a stress-free experience
- Coordinated travel and meeting arrangements, optimizing cost and efficiency
- Managed expense invoices, resulting in accurate and timely payments
- Prepared and edited presentations, reports, and other documents as requested by the executive
- Implemented a comprehensive ongoing training program for established employees
- Assisted with performance reviews and provided feedback to employees to support professional growth
- Led the recruitment process for the organization
- Implemented a system for tracking employee performance that enabled managers to identify and reward top performers
- Assisted in the training of new retail staff
- Trained and managed a team of retail sales associates to achieve high customer service ratings and successfully meet sales targets
- Resolved customer complaints and disputes in a timely and professional manner
- Developed and maintained a positive and productive working environment for employees
- Partnered with management to develop succession plans that aligned with organizational goals.
- Managed sensitive employee relations issues effectively while maintaining strict confidentiality.
HR/ Front End Supervisor
Toys R Us
11.2015 - 05.2018
- Ran orientation and onboarding process
Concierge
AT&T Stadium
08.2013 - 01.2015
- Managed reservations and seating guests in the stadium
- Greeted customers in a friendly and professional manner
- Assisted customers with locating seats and providing stadium information
Education
Bachelors - Psychology
University of Texas at Arlington
01.2016
Diploma - undefined
Creekview High School
01.2012
Skills
- Effective team collaboration
- Strategic problem resolution
- Ability to adjust to new challenges
- Strong verbal communication
- Client support
- Patient data protection
- Crisis management
- Intercultural proficiency
- Strong organizational skills
- Negotiation
- Works well independently
- Real estate software
Certification
- Real Estate, May 2018 — Present
- Life insurance, October 2023 — Present
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Crisis Counselor
Centerstone Of Illinois
09.2024 - Current
Real Estate Agent
Ebby Halliday
06.2020 - Current
HR/ Executive Assistant
Radiation Oncologist Practice
07.2018 - 08.2020
Licensed Transaction Coordinator
Ebby Halliday
05.2018 - 06.2021
HR/ Front End Supervisor
Toys R Us
11.2015 - 05.2018
Concierge
AT&T Stadium
08.2013 - 01.2015
Diploma - undefined
Creekview High School
Bachelors - Psychology
University of Texas at Arlington
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