Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Tresnese Barham

Director of Program Management
Winston-Salem,NC

Summary

Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.

Overview

23
23
years of professional experience

Work History

Program Manager

Eckerd Connects
07.2022 - Current
  • Responsible for supporting and monitoring delivery of programs, in accordance with contract specifications, by supervising all aspects of program operations.
  • Managing for Guilford County: -Manage $1.5 Million budgets; general program oversight, including daily project management and financial management and reporting functions; building partnerships to secure additional/sustaining funding including assisting with grant development; materials coordination, performance management, contract compliance, and resource allocation.
  • Supervises and monitors all contracted activities/services at various sites to ensure model integrity and contractual compliance.
  • Interview, hire, train, and directly supervise staff at assigned program.
  • Conducting performance evaluations for staff.
  • Conduct new hire orientation, ensuring new hire completes employment-related documents and benefits enrollment; also prepare preparation and submission of personnel transaction forms, evaluations, and similar documents, and obtain background screening information on new hires and candidates.
  • Maintain program/department entry into data systems through accurate and timely input of referrals, client and staff demographics, billing, attendance, event, and assessment data.
  • Locate and compile information and complete reports; compile, sort, and verify accuracy of data; keep records of work completed; maintain follow-up system on reports requiring action on periodic basis.
  • Oversees administration of surveys, pre/post assessments, and other evaluation tools as required for tracking outcome measures.
  • Track program/department expenditures, ensuring purchasing orders or invoices and receipts are processed in timely manner; Prepare invoices for program/department expenditures including leadership travel; maintain petty cash receipts; ensures p- card transactions are completed in accurate and timely fashion.
  • Networks with community resources to promote program concept, coordinate fund raising efforts to support existing programs and for program expansion.
  • Attend and actively participate in local Community Coalition meetings, Program Community Advisory
  • Prepare, maintain, and distribute program/department payroll time logs and timesheets, coordinate changes or corrections for HR purposes.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Identified program obstacles and communicated possible impacts to team.
  • Reviewed work reports and suggested process changes for improved efficiency.
  • Designed accountability program for employees.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.

Workforce Services Representative

Virginia Employment Commission
08.2020 - 07.2022
  • Managed 16 employer employment accounts,
  • Prepared, reviewed and published job announcements,
  • Ensured staffing needs for companies are being met with long term strategies.
  • Coordinated with hiring managers to identify staffing needs in different areas and departments,
  • Determined selection criteria for candidates by liaising with managers and other key members of staff,
  • Created job descriptions and interview questions that reflect requirements for each position,
  • Identify and refer suitable talent from available candidates,
  • Planned interview and selection procedures, including screening calls, assessments, and in-person interviews – if possible, assess candidates’ information, including C.Vs., portfolios and references
  • Organized and attended job fairs and recruitment events to build strong candidate pipeline,
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Provided recruitment needs for both employers and job seekers,
  • Attended job fairs,
  • Worked with VAC-Suite to create and execute recruiting, job matching, and skills testing strategies that ensures to attract, hire, train, and retain top employees,
  • Conducted interviews to evaluate workforce needs to determine training education, or other needs Match skill set to potential job opportunities Make reasonable and appropriate referrals.
  • Managed internal transfer process, including screening, coordination of interviews with hiring manager, transfer offer letters, etc.
  • Followed up with candidates and hiring managers to obtain feedback regarding recruiting process.
  • Provided support on Unemployment Insurance claims,
  • Followed up with customers to offer additional support and check resolution satisfaction

Property Manager

PK Management
06.2011 - 02.2017
  • Maintained positive, mutually beneficial relationship with tenants.
  • Ensured cleanliness and functionality of vacant spaces.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Generated work orders directly to maintenance staff
  • Followed up with leaseholder to ensure successful completion/resolution.
  • Ensured 24-hour emergency coverage for property at all times.
  • Conducted periodic inspections of property to ensure lease compliance and property upkeep.
  • Prepared tenant correspondence and file notes
  • Ensured that property and lease files were properly maintained and kept up to date.
  • Coordinated tenant move in/out.
  • Welcomed new tenants with introduction letter regarding Property Manager contact information, emergency contacts, insurance requirements, rent collection procedures, tenant billing and maintenance request procedures.
  • Developed and adhered to Property Operating Budgets
  • Proficient with Yardi, OneSite and AppFolio.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

American Senior Communities
12.2008 - 06.2010
  • Same job description as Extendicare.

Director of Dietary Services

Extendicare Health and Rehabilitation
02.2007 - 01.2009
  • Maintained clinical notes for State and Federal review.
  • Case/Care Management
  • Weekly, monthly, quarterly and yearly review of residents and their case/care plan
  • Purchased food weekly.
  • Hired, oriented, trained, counseled, disciplined, and when appropriate, terminated dietary employees.
  • Maintained cleaning schedules and other dietary management tools.
  • Planned and assisted in preparation and service of all holiday and special meals and functions.
  • Visited residents to complete initial nutritional assessment and screening, explain diet, record food preferences, and promote quality food service.
  • Checked diet orders that were received against physicians' orders, notified nursing department of discrepancies.
  • Inspected storage areas on weekly basis for proper temperatures, cleanliness, and organization.
  • Inspected Dietary Department regularly to ensure safely and sanitary.
  • Planned and presented in-service education programs for Dietary Department
  • Ensured compliance with all federal, state, and local regulations.
  • Responsible for knowing, understanding, and conveying to other dietary staff personnel Federal and State rules and regulations regarding nursing home dietary requirements.
  • Performed other tasks as necessary and appropriate when assigned.
  • Managed over 100 residents.

Area Manager

North America Cash Financials
10.2000 - 02.2007
  • Responsible for effective operation and growth of assigned centers with direction from corporate
  • Assist DDO in training and roll out of new company initiatives, audits, and served as divisional point of contact in DDO's absence.
  • Trained, developed, and supervised employees within assigned area, and was responsible to create engaged and high-functioning sales-based team.
  • Ensured that all team members, in collaboration with Center Manager, are trained and compliant with all procedures, policies, products, and programs.
  • Product Promoter and Sales Champion: Understood, recommended, and sold financial products and services to customers Held team members accountable for individual and center goals Trained and coached team members on effective sales techniques Educated new customers on product offerings and associated benefits.
  • Marketing: Responsible for on-going marketing strategy and physical marketing Four Walls Marketing- Inactive calls, cross-selling, professional image Outside Marketing- Developed marketing plans, tracked marketing success, organized local store marketing (LSM) and community events, developed effective business partner relationships, etc.
  • Tracked performance of local center marketing programs to determine effectiveness.
  • Operations: Responsible for managing the entire P&L to meet Revenue, Expenses and CGP Understood budgeted financial expectations and implemented strategies to successfully meet or exceed expectations Guided daily, weekly, monthly focus of center goals and objectives Delegated tasks and responsibilities to appropriate team members
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Managed over fifteen site managers.

Education

Associate of Science - Business Administration

Vincennes University
Vincennes, IN

Bachelor of Science - Business Administration And Management

Indiana State University
Terre Haute, IN

Skills

  • Property Leasing
  • HR Sourcing
  • Office Management
  • Property Management
  • ATS
  • PeopleSoft
  • Workday
  • Human Resources Management
  • Performance Management
  • Operations Management
  • Profit & Loss
  • Employee Orientation
  • Forecasting
  • Yardi
  • Taleo
  • Kronos
  • Conflict Management
  • Manage Contracts
  • Control of Expenses
  • Continuous Improvement Process
  • Workflow Processes
  • Budgeting and Resource Management

Timeline

Program Manager

Eckerd Connects
07.2022 - Current

Workforce Services Representative

Virginia Employment Commission
08.2020 - 07.2022

Property Manager

PK Management
06.2011 - 02.2017

American Senior Communities
12.2008 - 06.2010

Director of Dietary Services

Extendicare Health and Rehabilitation
02.2007 - 01.2009

Area Manager

North America Cash Financials
10.2000 - 02.2007

Associate of Science - Business Administration

Vincennes University

Bachelor of Science - Business Administration And Management

Indiana State University

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Tresnese BarhamDirector of Program Management