Tressa Griffin
230 SW 5th Street,FL
Summary
Proven professional with a strong background in customer service and cash handling, demonstrated during tenure at Dunkin' Donuts. Excelled in maintaining high cleanliness standards and ensuring customer satisfaction through effective communication and empathy. Adaptability and a solid work ethic contributed to improved store efficiency and reliability. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest with solid background in food service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
2
2
years of professional experience
Work History
Cashier
Dunkin' Donuts
01.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Food Service Worker
Boca Raton Community Hospital
02.2022 - 11.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Education
GED -
Dave Thomas Educational Center
Coconut Creek, FL09-2002
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Payment Processing
- Product restocking
- Honest and Dependable
- Professionalism
- Adaptable and Flexible
Timeline
Cashier
Dunkin' Donuts
01.2024 - 07.2024
Food Service Worker
Boca Raton Community Hospital
02.2022 - 11.2023
GED -
Dave Thomas Educational Center
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