Tressa Sims
Frisco
Summary
Dynamic professional with a proven track record at Baylor Scott & White Hospital, excelling in patient management and staff training. Recognized for exceptional communication and problem-solving skills, I effectively implemented electronic health record systems, enhancing data accessibility while fostering strong community partnerships. Adaptable and detail-oriented, I thrive in fast-paced environments.
Overview
12
12
years of professional experience
Work History
PSR
UnitedHealthcare
02.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Hospital Administrator
Baylor Scott & White Hospital
01.2014 - 02.2020
- Mentored and trained staff on best practices in hospital administration and compliance regulations.
- Implemented electronic health record systems to optimize data management and accessibility.
- Established strong relationships with local organizations and community leaders to foster partnerships beneficial to both parties involved.
- Managed patient check-in process, ensuring efficiency and accuracy in appointment scheduling.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Handled challenging situations with poise and professionalism while addressing patient concerns or complaints promptly.
- Facilitated patient check-in procedures, verifying demographics and insurance coverage for accurate recordkeeping.
- Coordinated communication between medical staff and patients to streamline workflow.
Education
Bachelor of Science - Management
Phoenix Arizona University
Phoenix, AZ05-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Multitasking Abilities
- Calm under pressure
- Active listening
- Decision-making
Timeline
PSR
UnitedHealthcare
02.2020 - Current
Hospital Administrator
Baylor Scott & White Hospital
01.2014 - 02.2020
Bachelor of Science - Management
Phoenix Arizona University
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