Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tressa Ward

Summary

Dynamic administrative professional with over 25 years of experience delivering exceptional organizational and support services. Expertise in managing diverse administrative tasks, fostering positive interactions with coworkers and clients, and maintaining efficient office operations. Proven track record of streamlining processes and enhancing productivity through meticulous attention to detail and effective communication. Committed to providing outstanding customer service while ensuring a welcoming environment for all visitors, ready to leverage extensive skills in a challenging new role that demands a proactive and resourceful approach.

Professional childcare provider prepared for this role through blend of practical experience and high standard of care. Proven ability to create engaging and educational activities, ensuring well-being and growth of children. Known for effective teamwork and adaptability, with focus on fostering collaborative relationships and achieving positive outcomes. Skilled in child development and conflict resolution, exhibiting reliability and flexibility.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

28
28
years of professional experience

Work History

Daycare Provider

Little Explorers Daycare
10.2023 - Current
  • Ensuring a safe and nurturing environment for children. Assist in developing and implementing educational activities that promote physical, emotional, and social growth, monitor and document children's progress, while communicating effectively with parents to provide updates. Maintain a clean and organized space, adhering to health and safety regulations.

Receptionist

Robert Half Recruiters & Employment Agency/Grand Rapids Public Schools
04.2022 - 09.2023
  • Provide excellent customer service to visitors and callers.
  • Assist the Chief of Staff & Executive Director of Public Safety and School Security with providing incident reports for security staff.
  • Interact with co-workers, administration, students, parents, and the community in a positive, supportive, and cooperative ways.

Office Coordinator

Axios Professional Recruitment/Devos Place
07.2018 - 09.2022
  • Welcome clients and visitors to the office and assist them as needed, answer phones and route calls to appropriate persons.
  • Manage, sort, and dispense incoming and outgoing mail, faxes, and packages.
  • Maintain staff and company calendars and reserve conference spaces for meetings. Frequently check office supply stock; reorder supplies when needed.

Administrative Assistant

Elite Business Management
09.1998 - 06.2018
  • Provided administrative and clerical support (mailing, scanning, faxing, copying, filing). Maintained electronic and hard copy filing system, answered phone calls, and forwarded to voicemail.
  • Prepared clients tax returns and ensure the accuracy of all forms and submitted to IRS electronically.
  • Kept accurate and complete business records for clients, as well as provided accurate information on their tax returns. Ordered office supplies, ran errands to post office, office supply store, and made bank deposits.

Education

Bachelor of Administration - B.A. Business

Grantham University
04-2027

High School Diploma -

Creston High School
05-1981

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook

Timeline

Daycare Provider

Little Explorers Daycare
10.2023 - Current

Receptionist

Robert Half Recruiters & Employment Agency/Grand Rapids Public Schools
04.2022 - 09.2023

Office Coordinator

Axios Professional Recruitment/Devos Place
07.2018 - 09.2022

Administrative Assistant

Elite Business Management
09.1998 - 06.2018

Bachelor of Administration - B.A. Business

Grantham University

High School Diploma -

Creston High School
Tressa Ward