Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tressie Newkirk

Hallandale Beach,FL

Summary

Radiates supportive and positive attitude, ideal for nurturing learning environment. Familiar with educational techniques and classroom management, coupled with skills in communication and organization. Committed to fostering inclusive and engaging educational experience for all students. Outstanding customer service and problem solving skills. Exudes compassion, enthusiasm and patience when interacting with others. Prioritizes customer satisfaction and is resolution driven. Warehouse experience as well as cash handling and working with food.

Overview

9
9
years of professional experience

Work History

Substitute Teacher

Kelly Education
04.2025 - Current
  • Execute lesson plans left by the regular teacher, creating a seamless learning experience for students.
  • Take attendance, assign and collect work, and help students engage with academic tasks.
  • Establish and maintain classroom order, reinforcing school rules and encouraging respectful interactions.
  • Adapt methods or materials to meet diverse student needs and grade levels.
  • Write comprehensive summary notes for the returning teacher, highlighting behavior trends, accomplishments, or challenges from the day.
  • Adhere to school procedures, including emergency protocols and confidentiality requirements.

Resource Teacher

Jack and Jill Center
05.2024 - 07.2024
  • Assisted teachers while in the classroom, provided temporary coverage for absent teachers, ensuring continuity of instruction and a smooth transition for students
  • Worked closely with teaching staff to understand lesson objectives and adapt to various teaching styles and classroom dynamics
  • Engaged in ongoing professional development and school meetings to stay current with educational practices and contribute to school improvement initiatives
  • Maintained a positive, structured classroom environment by enforcing school policies and employing proactive behavior management strategies
  • Facilitated differentiated instruction by providing a variety of resources tailored to meet each student''s unique needs and abilities.
  • Increased student understanding by utilizing various teaching methods and adapting to individual learning styles.
  • Provided support for struggling students through targeted one-on-one instruction, improving overall class performance.

Instructional Aide

Hollywood Academy of Arts and Science
08.2022 - 12.2023
  • Collaborated with teachers to provide individualized and small group support to students with diverse learning needs
  • Assisted in the implementation of lesson plans and instructional materials, ensuring alignment with curriculum objectives
  • Supported students in ELA (English Language Arts) by offering explanations, answering questions, and providing clarifications
  • Used different teaching methods and materials to accommodate the unique learning styles and abilities of students
  • Provided behavioral and emotional support to students, helping to create a positive and nurturing classroom environment
  • Monitored and documented student progress by keeping detailed records of achievements and areas for improvement

Summer Camp Counselor

Petite Designers
05.2023 - 08.2023
  • Responsible for working with groups of students between the ages of 7-15
  • Taught students how to sew, draw sketches, create portfolios, cut, and assemble clothes and accessories among other responsibilities

Warehouse Associate

Amazon
09.2021 - 02.2022
  • Packed customer orders with precision and attention to detail, ensuring the correct items, quantities, and packaging materials were used
  • Maintained a high level of productivity while adhering to safety and quality standards set by Amazon
  • Collaborated with team members to meet daily quotas and complete tasks in a fast-paced environment
  • Operated packing equipment and followed standard operating procedures
  • Conducted final quality checks on packaged orders to confirm accuracy
  • Assisted in the labeling and sorting of packages for shipment
  • Kept the work area clean and organized to facilitate efficient operations

Customer Service Representative

Chewy.com
12.2016 - 11.2020
  • Assisted customers via phone, email, and chat on topics ranging from pet product choices to issue resolution, always aiming for quick and thorough outcomes.
  • Used empathy, active listening, and patience to build trust, demonstrating understanding and professionalism in every interaction.
  • Displayed calm and composed decision-making in demanding scenarios, ensuring courteous interactions during disagreements.
  • Approached concerns with understanding and care, fostering repeat engagement and stronger client connections.
  • Investigated concerns raised by customers, proposed practical solutions, and schedule follow‑ups to ensure full resolution.

Education

High School Diploma -

Michael Krop Senior HIgh
07-2008

Skills

  • Progress monitoring
  • ELA intervention
  • Classroom accommodations
  • Parent-teacher communication
  • Emotional support
  • Collaborative teaching
  • Reading intervention
  • Instructional adaptation
  • Customer Service
  • Call Center Experience
  • Active listening
  • Critical thinking
  • Data entry
  • Scheduling

Timeline

Substitute Teacher

Kelly Education
04.2025 - Current

Resource Teacher

Jack and Jill Center
05.2024 - 07.2024

Summer Camp Counselor

Petite Designers
05.2023 - 08.2023

Instructional Aide

Hollywood Academy of Arts and Science
08.2022 - 12.2023

Warehouse Associate

Amazon
09.2021 - 02.2022

Customer Service Representative

Chewy.com
12.2016 - 11.2020

High School Diploma -

Michael Krop Senior HIgh