Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tressie Woolling

Wellford,SC

Summary

I am a very dependable employee. I have had over 4 years of customer service experience and over 4 years of automotive operations. I know how to follow rules and training very easily. I am very people oriented and would love to be able to work in an environment where I could help customers from the comfort of my home. I am willing to go through any training necessary to get me to the goal I am trying to reach. I get along with anyone and everyone. I have always been complimented on my ability to communicate no matter the circumstance. I am a fast learner and have a strong urge to improve myself and push myself to reach any goal. I am a very reliable and trusted employee.

Overview

10
10
years of professional experience

Work History

OP 2 Foaming Tech

Daa Draexlmaier Automotive
Duncan, SC
10.2023 - Current
  • Managed quality control and maintained high level of customer satisfaction.
  • Followed safety practices to safeguard against injury and damage to property.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Delivered on-the-job training and development initiatives to new hires and contractors.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.

Production Worker

BMW Manufacturing
Greer, SC
01.2020 - 07.2023
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Communicated with team members regarding tasks assigned during shift.
  • Followed safety protocols while operating machines and equipment.
  • Reported any issues to supervisor immediately for resolution.
  • Kept operations area neat and orderly to minimize obstacles.
  • Inspected product quality prior to packaging and shipment.
  • Identified defective parts or components and removed them from production line.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Adhered strictly to established guidelines and procedures while performing duties.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Met or exceeded target for on-time customer shipments.
  • Hand-assembled needed parts with bolts and screws.

Deli Clerk

Publix Grocery Store
Duncan, SC
08.2014 - 03.2018
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Greeted customers in a friendly and professional manner.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Maintained cleanliness of the deli area and equipment.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Assisted customers with selecting products from the deli case or menu board.
  • Rotated product on shelves to ensure freshness.
  • Stocked shelves with fresh items daily.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Adhered to health and safety standards while preparing food.
  • Prepared all food orders according to customer specifications.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Responded to customer questions regarding product availability.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Offered samples to promote and upsell specials.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Informed customers of deli specials to increase profits.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Followed recipes and customer requests to prepare meals.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Provided accurate pricing information when requested by customers.
  • Provided customers with fresh product and correct portion size to minimize shrink.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Operated cash register accurately and efficiently for customer transactions.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Documented and entered special orders for event catering and party trays.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Participated in weekly team meetings to discuss performance goals or operational issues.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Scrubbed and polished counters to remove debris and food.
  • Maintained safe food handling practices to prevent germ spread.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Assembled and served meals according to specific guest requirements.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Directed patrons to restrooms and other amenities within facility.
  • Tailored orders to address customer allergies and gluten concerns.

Education

High School Diploma -

James F. Byrnes High School
Duncan, SC
05-2016

Skills

  • Machine Learning
  • Adaptability and Flexibility
  • Team Building
  • Collaboration and Teamwork
  • Continuous Improvement
  • Data Entry
  • Equipment Maintenance
  • Facility Operations
  • Active Listening
  • Problem-Solving Abilities
  • Group Discussions
  • Documentation and Recordkeeping
  • Customer and Service-Oriented
  • Task Prioritization
  • Analytical Thinking
  • Teamwork and Collaboration
  • Reliability
  • Multitasking
  • Professional Demeanor
  • Professionalism
  • Decision-Making
  • Time Management
  • Attention to Detail
  • Problem-Solving
  • Goal Setting
  • Calendar Management

Languages

English
Professional

Timeline

OP 2 Foaming Tech

Daa Draexlmaier Automotive
10.2023 - Current

Production Worker

BMW Manufacturing
01.2020 - 07.2023

Deli Clerk

Publix Grocery Store
08.2014 - 03.2018

High School Diploma -

James F. Byrnes High School
Tressie Woolling