Summary
Work History
Education
Skills
Timeline
SalesAssociate

Treston Lawyer

Schoharie,NY

Summary

Dynamic and results-oriented professional with a proven track record at Walmart, where I enhanced customer satisfaction and loyalty through exceptional service and sales expertise. Skilled in cash handling accuracy and problem-solving, I excel in high-pressure environments, consistently achieving and surpassing sales targets. My collaborative approach and professional demeanor have been pivotal in driving team success and fostering positive customer engagements.

Work History

Sales Associate

Walmart
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Customer Service Representative

Piasanos
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Warehouse Worker

Golub
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Education

Schoharie Central
Schoharie, NY
06.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Sales strategies
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Sales training
  • Inventory tracking

Timeline

Sales Associate

Walmart

Customer Service Representative

Piasanos

Warehouse Worker

Golub

Schoharie Central

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Treston Lawyer