Treston Roberts
Gateway Enterprise
1
Certification
4
years of professional experience
Cybersecurity and IT Support professional with hands-on experience in system troubleshooting, network monitoring, and security event investigation. Skilled in threat detection, log analysis, and incident response using tools such as Wireshark, Snort IDS, and Volatility. Experienced supporting Windows environments, Active Directory, and Microsoft 365 while resolving user access and authentication issues. Known for strong problem-solving skills, technical troubleshooting, and the ability to support secure and efficient IT operations.
Work History
IT Asset Coordinator
3 Months- Track laptops, desktops, monitors, phones, and other IT equipment.
- Assign equipment to employees and document who has what.
- Manage inventory and asset databases.
- Coordinate equipment setup, replacement, return, and disposal.
- Keep records of serial numbers, warranties, and software licenses.
- Work with IT, purchasing, vendors, and employees.
- Perform inventory audits and make sure equipment is accounted for.
Central Supply Technician
- Managed inventory of medical supplies, ensuring accurate stock levels and timely replenishment.
- Processed supply orders using electronic procurement systems to optimize efficiency.
- Conducted regular audits of inventory to ensure compliance with hospital standards and regulations.
- Performed preventative maintenance on medical equipment, extending its lifespan while ensuring optimal functionality during patient care procedures.
- Provided exceptional customer service to internal departments, addressing inquiries and resolving any supply-related issues promptly.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
Associate Recruiter
1 Year 2 Months- Managed candidate data and workflows using Applicant Tracking Systems (ATS) and workforce management platforms.
- Utilized Microsoft Office 365, Vivian, Power BI to analyze candidate metrics and reporting.
- Coordinated digital onboarding processes and managed documentation securely.
- Maintained organized records and communication pipelines across multiple systems.
Mobile Expert
2 Years 2 Months- Delivered exceptional customer service, resolving inquiries and enhancing customer satisfaction.
- Demonstrated product knowledge to assist customers in selecting mobile devices and services.
- Assisted in training new team members on company policies and sales techniques.
- Maintained accurate inventory records, ensuring stock availability for optimal sales performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
Education
Cybersecurity Certification Program
Skills
Incident Response
Threat Detection
Security Event Monitoring
Log Analysis
Network Traffic Analysis
Security event investigation
Digital evidence analysis
Volatility memory forensics
MFA administration
Endpoint support
Windows Server
Active Directory
User provisioning
Authentication issues
System & application troubleshooting
Certification
- CompTIA Security+ - In progress
- Cybersecurity Certification Program
- TDX Arena IR Expert Certification
Projects
TDX ARENA/University of Miami
- Flying Piglets – Configured Snort IDS rules to detect suspicious RDP network traffic and analyze captured packets to identify potential unauthorized access activity.
- Imperial Memory – Performed memory forensics using Volatility to uncover hidden processes and indicators of compromise from system artifacts.
- One Of Us – Conducted Linux-based forensic analysis to review system logs, track user activity and identify evidence of file tampering or privilege misuse.
Technical Lab
TDX Arena Simulator/University of Miami
- User Access & Account Management - user account issues such as password resets, access request and authentication while ensuring users could securely access systems.
- System & Application Troubleshooting – Identified system errors, login issues and application problems by identifying the root cause and implementing corrective solutions.
- Security Event Investigation – Reviewed system alerts and suspicious activity to determine whether systems were compromised or experiencing abnormal behavior
- Digital Evidence Analysis – Examined system data and artifacts to identify indicators of compromised and understand the security incident
Timeline
IT Asset Coordinator
Gateway Enterprise
05.2026 - CurrentRead More
Central Supply Technician
University Of Miami Hospital And Clinics
04.2026 - 04.2026Read More
Associate Recruiter
HealthTrust Workforce Solutions
01.2025 - 03.2026Read More
Mobile Expert
T-Mobile
11.2022 - 01.2025Read More
University of Miami
Cybersecurity Certification Program
Read More