Treston M. Francis
Construction
Lawrenceville,Georgia
Summary
Well organized and reliable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals. My overall goal is to seek and maintain a leadership position that offers professional growth by utilizing my interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Field Technician Supervisor
Mortgage Contracting Services LLC
Atlanta, Georgia
07.2022 - Current
- Enacted successful repairs by applying technical skills and operations knowledge.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed project timelines effectively, ensuring completion within budget constraints and meeting client expectations.
- Optimized resource allocation by analyzing workload trends, identifying areas for improvement, and reallocating resources as needed.
- Delivered high-quality work by diligently following standard operating procedures.
1099 Contractor
Turns Residential
11.2021 - 07.2022
- Demo Homes
- Install Materials
- Work Under A Scope
- Met Requirements of Training
- Home Renovations
Appliance Installer /Driver Supervisor
Victory Sons LLC
10.2020 - 06.2021
- Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
- Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
- Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as delivery time, verification of product and order confirmation number.
- Monitored and maintained high level of on-time delivery reliability service and performance
- Maintained energy and enthusiasm in fast-paced environment.
- Worked closely with Owner to maintain optimum levels of communication to effectively and efficiently complete projects.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Drove operational improvements which resulted in savings and improved profit margins.
Make Ready Technician
Wood Residential
01.2017 - 02.2020
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Installed new locks, door handles and door closers.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Operated sledge hammers, shovels, picks, rakes, weed trimmers and leaf blowers to maintain exterior of facility.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed and maintained landscapes at homes, offices and parks.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Completed preventive maintenance on equipment such as lawnmowers, fountains and sprinkler systems to save money and prevent costly repairs.
- Delegated daily tasks to landscapers and contracted workers to meet schedule demands and obtain top-quality results.
Licensed Forklift Operator
NAPA Distribution Center
01.2013 - 12.2017
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Removed orders from storage, wrapped and staged for shipments.
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Maneuvered forklift safely in congested and confined areas using proper training by following OSHA guidelines.
Lead Store Associate
Kroger
09.2009 - 12.2013
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Used POS system to process sales, returns, online orders and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Supported loss prevention goals by monitoring shopper behavior.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Education
Certificate - Media Production
American InterContinental University
Atlanta, GAHigh School Diploma -
Wingfield High School
Jackson, MS05.2012
Skills
- DOT Regulatory Compliance
- On-Time Delivery
- Creative Problem Solving
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Physical Strength and Stamina
- OSHA Compliance
- Safe Moving Operations
- Forklift Operation
- Critical Thinking
- Material Loading and Unloading
- Forklift Operator Certification
- Customer Service
- High Lifting Capacity
- Hand and Power Tool Operation
- Problem Solving
- Spray Gun Operation
- Caulking
- Attention to Detail
- Lawn Mowing
- Small parts assembly
- Skilled in final assembly processes
- Pneumatic tools use
- Electrical understanding
- Diagnostics
- Excellent work ethic
- Computer skills
Accomplishments
Number one ranked team representing Victory Sons courtesy of Best Buy Contract.
Driver with the least amount of driver safety infractions.
Voted Most Likely To Succeed In High School
In the year of 2012 I was voted most likely to succeed , most handsome and best dressed of my class.
Timeline
Field Technician Supervisor
Mortgage Contracting Services LLC
07.2022 - Current
1099 Contractor
Turns Residential
11.2021 - 07.2022
Appliance Installer /Driver Supervisor
Victory Sons LLC
10.2020 - 06.2021
Make Ready Technician
Wood Residential
01.2017 - 02.2020
Licensed Forklift Operator
NAPA Distribution Center
01.2013 - 12.2017
Lead Store Associate
Kroger
09.2009 - 12.2013
Certificate - Media Production
American InterContinental University
High School Diploma -
Wingfield High School
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