Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Treva Allred

Lufkin,TX

Summary

Seeking a position with a company that will allow me to utilize skills and knowledge to provide value to the organization. I'm eager to apply excellent communication skills meticulous attention to detail, and proficiency in managing customer data.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

Precision Air HVAC
07.2023 - Current
  • Oversee office operations to ensure well-organized and efficient work environment.
  • Executed administration tasks such as filing, copying and scanning documents as needed.
  • Assist with processing and management of insurance claims including follow-up communication with customers and insurance providers.
  • Assist with scheduling appointments and meetings for team members.
  • Perform data entry tasks including entering customer information updating records and maintaining databases.

School Bus Driver

Lufkin ISD
02.2020 - Current
  • Supervised over 60 students during loading, unloading and on bus.
  • Worked closely with school administration and transportation to maintain smooth operations.
  • Communicated information to parents to promote good communication and transparency.
  • Completed logbooks, incident reports and other daily paperwork.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.

Bus Driver

Medina Valley ISD
08.2018 - 11.2019
  • Supervised over 60 students during loading, unloading and on bus.
  • Worked closely with school administration and transportation to maintain smooth operations.
  • Communicated information to parents to promote good communication and transparency.
  • Completed logbooks, incident reports and other daily paperwork.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.

Dispatcher

Texas Test Fleet Inc.
01.2017 - 05.2018
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Assisted in resolving customer complaints and grievances.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.
  • Implemented new software systems that improved efficiency within dispatch center operations.
  • Trained new dispatchers on company protocols, contributing to well-prepared team of professionals.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Perform data entry tasks including entering customer information updating records and maintaining databases
  • Respond to emergencies and critical situations promptly coordinating appropriate response and resources to resolve issue.

Education

High School Diploma -

Paris Junior College
Paris, TX
08.2009

Skills

  • Document Preparation

  • Appointment Coordination

  • Filing and data archiving

  • Office Equipment Operation

  • Office Management

  • Data Entry

  • Excel spreadsheets

  • Database Management

  • Administrative background

  • Customer Service

  • Claim Management

  • Salesforce

  • Communications

  • Microsoft Word

  • Invoicing

Certification

  • Salesforce Associates Certification
  • Salesforce Administrator Certification (acquiring)

Timeline

Office Administrative Assistant

Precision Air HVAC
07.2023 - Current

School Bus Driver

Lufkin ISD
02.2020 - Current

Bus Driver

Medina Valley ISD
08.2018 - 11.2019

Dispatcher

Texas Test Fleet Inc.
01.2017 - 05.2018

High School Diploma -

Paris Junior College
Treva Allred