Treva Olson
Ankeny
Summary
Professional with expertise in community outreach and program compliance. Demonstrated ability to enhance client eligibility monitoring and ensure compliance in public assistance programs. Recognized for meticulous attention to detail and strong communication skills, leading to improved program outcomes.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
Social Worker Aide
Polk County Iowa
Des Moines
04.2003 - Current
- Maintained updated knowledge through continuing education and advanced training.
- Interviewed applicants to determine eligibility for public assistance programs.
- Organized and scheduled home reviews for child care providers, assessing compliance with state nutrition regulations.
- Monitored clients to ensure continued eligibility and compliance with program requirements.
- Prepared and verified accuracy of various records and case files.
- Operated personal computer for data entry, documentation maintenance, including time sheets and mileage reports.
- Provided technical assistance while coordinating with community agencies in social services.
- Taught providers about nutrition and record-keeping practices.
Night Supervisor
Four Oaks
Monticello
2000 - 03.2003
- Supervised night operations to ensure smooth workflow and efficiency.
- Assisted in generating reports on nightly operations for managerial review.
- Issued disciplinary action as necessary when dealing with clients misconduct or rule violations.
- dispensed medication to clients
- developed individual plans
- Ensured the security of clients by doing monitoring room checks
Secretary to Generals
Rock Island Arsenal
Rock Island
03.1987 - 12.1990
- Organized and maintained filing systems for confidential documents.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Provided administrative support to the Office Manager and other staff members.
Education
High School Diploma -
Pleasant Valley High School
Pleasant Valley, IA01-1987
Some College (No Degree) - Business Administration
Scott Community College
Pleasant ValleySome College (No Degree) - CNA
Kirkwood Community College
Cedar Rapids, IASkills
- Community outreach
- Case management
- Documentation accuracy
- Nutrition education
- Public assistance programs
- Report generation
- Client monitoring
- Program compliance
- Time management
- Effective communication
- Team collaboration
- Administrative support
- Problem solving
- Client confidentiality
- CPR, first aid, AED
- Attention to detail
- Treatment Planning
- Case documentation
- Teen substance abuse training
- Efficient under pressure
Certification
CNA
Affiliations
GOLF, BIKE RIDING,SWIMMING, STAINED AND FUSED GLASS
Timeline
Social Worker Aide
Polk County Iowa
04.2003 - Current
Secretary to Generals
Rock Island Arsenal
03.1987 - 12.1990
Night Supervisor
Four Oaks
2000 - 03.2003
High School Diploma -
Pleasant Valley High School
Some College (No Degree) - Business Administration
Scott Community College
Some College (No Degree) - CNA
Kirkwood Community College