Treva Reutebuch

Manage daily food preparation activities to support efficient service for guests.

Manage post-opening preparation tasks to ensure operational readiness.

Ensured optimal quality of service for every guest.

• Provided exceptional customer service in fast-paced environment to enhance guest satisfaction.
• Operated kitchen equipment efficiently to prepare food items according to quality standards.
• Maintained cleanliness and organization of workstations to ensure safety and compliance with health regulations.
• Assisted team members during peak hours to optimize workflow and minimize wait times for customers.
• Handles all drive thru and counter transactions for customers

• Supervised daily operations to ensure compliance with quality and safety standards.
• Trained and mentored team members on operational procedures and customer service excellence.
• Managed inventory levels, facilitating timely restocking of supplies to meet demand.
• Implemented efficient workflow processes, reducing wait times during peak hours.
• Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
• Trained new employees and delegated daily tasks and responsibilities.
• Completed cash and credit card transactions accurately using POS software.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Oversaw all opening processes and procedures to ensure seamless operations.

• Streamlined operational workflows to enhance service efficiency and customer satisfaction.
• Developed training programs for staff, fostering skill advancement and team cohesion.
• Implemented process improvements that reduced waste and optimized resource allocation.
• Led cross-functional teams in executing strategic initiatives to improve service delivery.
• Coordinated all aspects of preparation to ensure a successful opening.

• Prepared ingredients according to recipes, ensuring consistency and quality in final dishes.
• Operated kitchen equipment safely, adhering to health and safety standards.
• Assisted in inventory management, tracking supplies to minimize waste and restock efficiently.
• Collaborated with team members to maintain smooth kitchen operations during peak hours.
• Assisted in a smooth opening for the store location.

• Prepared diverse menu items following established recipes and standards.
• Operated kitchen equipment safely and efficiently to ensure food quality.
• Maintained cleanliness and organization of workstations in compliance with health regulations.
• Assisted in inventory management, including ordering and restocking supplies as needed.
• Prepared and packaged bulk food items for local and other penguin point stores

• Processed customer transactions efficiently using point-of-sale system.
• Provided exceptional customer service by addressing queries and complaints promptly.
• Maintained cleanliness and organization of work area to ensure a welcoming environment.
• Assisted in training new cashiers on operational procedures and customer interaction techniques.
• Oversaw food preparation processes for drive-thru and counter orders.