Treva Stubbs
Little Rock,AR
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Operations Manager
Arkansas Skatium
06.2020 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Retail Supervisor
Best Buy LLC
10.2018 - 05.2020
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Engaged associates in daily operations through open communication and upbeat team meetings.
- Entered and priced inventory to assist with efficient restocking.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Created timely and accurate inventory, cash and production reports for senior managers.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
Business Administration And Management
Chicago State University
Chicago, IL05.1993
Skills
- Business Planning
- Cross-Functional Communication
- Process Improvement Strategies
- Leadership
- High-Pressure Environments
- Operations Oversight
- Productivity Improvement
- Goal Attainment
Timeline
Operations Manager
Arkansas Skatium
06.2020 - Current
Retail Supervisor
Best Buy LLC
10.2018 - 05.2020
Business Administration And Management
Chicago State University
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