Treva Talbert
Detroit,MI
Summary
Highly motivated and committed Registered Nurse with 20 years of performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background, chart management and team-building skills to deadline-driven environment. Background explaining treatments, medications, procedures and physician instructions to patients. Adept at handling caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical care partner
CCA healthcare of Michigan
09.2023 - Current
- Conducted regularly scheduled telephonic calls to support member management of chronic diseases or end of life decisions
- Complete New enrollee, Annual and semi annual assessments and assist members with identified needs
- Review and facilitate authorizations for appropriate utilization based on member needs with collaboration with providers as required
- Collaborate with Medical and Behavioral health transition of care teams for all admissions to develop and coordinate discharge planning.
- Enhanced member benefit utilization by providing thorough clinical assessments and developing individualized care plans.
- Collaborated with multidisciplinary teams to ensure optimal patient outcomes, utilizing strong interpersonal skills and effective communication.
- Obtained client medical history, medication information, symptoms, and allergies.
Surgical Circulating Nurse
Ascension Novi Perioperative
02.2023 - 06.2023
- Promoted a positive work environment through strong teamwork and open communication among colleagues.
- Recorded observations, patient assessments and progress and physician's orders, using Cerner/Citrix E-care.
- Assisted in complex surgeries with effective multitasking while ensuring optimal patient outcomes.
- Ensured accurate documentation of all pertinent information throughout each stage of the surgical process for best results in patient care.
- Implemented evidence-based practices into daily routines to continuously improve quality of care provided to patients undergoing surgery.
- Reduced risk of infection by maintaining a sterile environment and following proper protocols during surgeries.
- Acted as a patient advocate by ensuring their rights were respected and maintaining confidentiality of sensitive information.
- Supported successful surgical procedures by coordinating communication between surgeons, anesthesia providers, and other team members.
Duals Premiere Plan Case Manager
CVS Aetna
06.2015 - 02.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Improved patient satisfaction by efficiently managing prior authorization requests and ensuring timely approvals.
- Collaborated with interdisciplinary teams to evaluate patient needs holistically, advocating for appropriate treatment plans based on individual circumstances.
- Adapted quickly to shifting priorities within the department, demonstrating flexibility and resiliency under pressure while remaining focused on achieving desired results.
Case Manager
Sinai Grace Hospital
01.2016 - 01.2018
- Identified psychosocial needs of the patient and/or family members and made referrals to social services if needed
- Processed all admitting and discharge documentation promptly
- Educated patients and family members on patient’s medications and health needs
- Provided members with a smooth transition from hospital to home or alternative care settings
- Collaborated with interdisciplinary teams on patient treatment plans, progress, and concerns
- Communicated patient updates with medical staff and therapists effectively
- Coordinated necessary services for patients to meet post-discharge needs.
Transitional Care Coordinator
Optum-United Health Group
01.2013 - 01.2015
- Monitored patient skilled nursing care progress and acted as a liaison between patient/family, healthcare personnel, and all insurers.
- Ensured compliance with regulatory requirements by documenting patient progress and interventions in electronic health records.
- Maximized patient safety during transitions by conducting medication reconciliation and coordinating with pharmacists to address any discrepancies.
- Promoted interdisciplinary collaboration through regular case conferences, leading to more effective utilization of resources for optimal patient outcomes.
- Served as a liaison between hospital staff, outpatient providers, and community agencies, bridging gaps in communication to optimize continuity of care for patients transitioning between settings.
- Assisted patients in navigating complex healthcare systems, ensuring they had a clear understanding of their care plan and steps required for successful transition.
Clinical Coordinator
Presbyterian Villages Of Michigan Foundation
03.2007 - 04.2014
- Professionally managed the Transitional Care Unit and 2 Greenhouses (assisted living homes)
- Led a team of 20 – 25 medical staff in caring for patients admitted to the facility
- Continuously monitored team processes for quality improvement to best serve our patients.
- Promoted patient-centered care by actively involving patients and their families in treatment decisions and goal-setting processes.
- Assisted in developing and implementing staff training programs, promoting a culture of continuous learning and professional development among clinical team members.
- Built strong relationships with patients and families for optimized care satisfaction.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
Education
Associates of Applied Science - Nursing
Wayne County Community College (WCCC)
Detroit, MI06.2004
No Degree - AORN Periop 101 Certification
AORN
Southfield, MI04.2023
Case Management Certification - Case Management
Wayne County Community College District
Detroit, MI04.2013
Skills
- Leadership
- Time management
- Team Collaboration
- Record Management
- Infection Control
- Patient/Family Education
- HIPAA Compliance
- Staff Training & Development
- Telephonic and face to face Patient Assessments
- Process Improvement contributions
- Critical Thinker
- Coaching & Mentoring
- Microsoft Office
- Microsoft Excel
- Microsoft Teams
- Windows XP
- InterQual
- Citrix
- QNXT
- MedCompass
- Vital signs monitoring
- Immunization Administration
- Electronic Medical Records
- Patient Scheduling
- Sterilization techniques
- CPR
- Specimens collection and processing
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Clinical Documentation
- Catheter Care
- Physical assessments
- Specimens collection and processing
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
- Specimens collection and processing
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
- Feeding Tube Assistance
- Tracheostomy Care
- Specimens collection and processing
- Patient-focused care
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
- Specimens collection and processing
- Patient-focused care
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
- Specimens collection and processing
- Patient-focused care
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
- Insurance Verification
- Specimens collection and processing
- Patient-focused care
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
- Wound care specialist
- Specimens collection and processing
- Patient-focused care
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
- Specimens collection and processing
- Patient-focused care
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
- Specimens collection and processing
- Patient-focused care
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
- Specimens collection and processing
- Patient-focused care
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
- Specimens collection and processing
- Patient-focused care
- Direct Patient Care
- Discharge Planning
- Pressure Ulcer Prevention
- Behavioral health support
- Quality Improvement
- Blood Glucose Testing
- Clinical Documentation
- Catheter Care
- Physical assessments
Certification
- Case Management Certification, 2013
- Current State of Michigan Registered Nurse Licensure, 2004
- Current BLS
- AORN Periop 101
References
Available upon request.
Timeline
Clinical care partner
CCA healthcare of Michigan
09.2023 - Current
Surgical Circulating Nurse
Ascension Novi Perioperative
02.2023 - 06.2023
Case Manager
Sinai Grace Hospital
01.2016 - 01.2018
Duals Premiere Plan Case Manager
CVS Aetna
06.2015 - 02.2023
Transitional Care Coordinator
Optum-United Health Group
01.2013 - 01.2015
Clinical Coordinator
Presbyterian Villages Of Michigan Foundation
03.2007 - 04.2014
Associates of Applied Science - Nursing
Wayne County Community College (WCCC)
No Degree - AORN Periop 101 Certification
AORN
Case Management Certification - Case Management
Wayne County Community College District
- Case Management Certification, 2013
- Current State of Michigan Registered Nurse Licensure, 2004
- Current BLS
- AORN Periop 101
Similar Profiles
TaDarra CrudupTaDarra Crudup
Customer Support Representative - Contract at Michigan Healthcare ProfessionalsCustomer Support Representative - Contract at Michigan Healthcare Professionals
JOYCE DEMOSJOYCE DEMOS
Home Health Aide/Hospice Aide at Interim healthcare of West MichiganHome Health Aide/Hospice Aide at Interim healthcare of West Michigan
Diana ShinkoDiana Shinko
Medical Filer at Michigan Healthcare ProfessionalsMedical Filer at Michigan Healthcare Professionals