Summary
Overview
Work History
Education
Skills
Timeline
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Trevale - Loretta Tucker

Lancaster,CA

Summary

Dynamic professional with a proven track record at TSE-AJCC, excelling in data entry and compassionate communication. Enhanced customer satisfaction through timely follow-ups and accurate documentation. Skilled in critical thinking, I improved team productivity at GTC Awareness & Opportunity by fostering collaboration and maintaining organized systems.

Overview

18
18
years of professional experience

Work History

Application Review - In-take Specialist

TSE-AJCC
11.2024 - 04.2025
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Completed intake assessment forms and filed clients' charts.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Facilitated (2) youth to adult application job readiness orientation grouped 15-33

Admin Coordinator, Educator, Control Supervisor

GTC Awareness & Opportunity, Kelly Ed Ser., Digital Archive
08.2007 - 11.2024
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Education

Bachelor of Science - Human Services/Criminal Justice System

University of Phoenix
Tempe, AZ
06-2026

Associate of Arts - Business Management

University Of Phoenix
Tempe
04-2010

Skills

  • Data entry
  • Intake assessment
  • Compassionate communication
  • Critical thinking skills

Timeline

Application Review - In-take Specialist

TSE-AJCC
11.2024 - 04.2025

Admin Coordinator, Educator, Control Supervisor

GTC Awareness & Opportunity, Kelly Ed Ser., Digital Archive
08.2007 - 11.2024

Bachelor of Science - Human Services/Criminal Justice System

University of Phoenix

Associate of Arts - Business Management

University Of Phoenix