Trevante Brown
Sales Associate
Clinton,MD
Summary
Proven professional with a track record of enhancing guest relations and streamlining check-in processes at One Life Fitness. Excelled in housekeeping and demonstrated exceptional listening skills, significantly improving customer satisfaction. Skilled in cash handling and office administration, contributing to a positive and efficient work environment.
Overview
1
1
year of professional experience
Work History
Front Desk Associate
One Life Fitness
05.2024 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Maintained cleanliness and organization of front desk area.
- Answered customer telephone calls promptly and appropriately handled needs.
Team Member
Dunkin' Donuts
08.2023 - 12.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor of Science - Mechanical Engineering
New York Institute of Technology
Old Westbury, NY 05.2001 -
Skills
Housekeeping
Listening Skills
Problem-solving skills
Office Administration
Guest Relations
Cash Handling
Timeline
Front Desk Associate
One Life Fitness
05.2024 - 08.2024
Team Member
Dunkin' Donuts
08.2023 - 12.2023
Bachelor of Science - Mechanical Engineering
New York Institute of Technology
05.2001 -
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