Trevaughn Thompson
Jamaica,New York
Summary
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner/Operator
1999 Sweets Llc
New York, NY
05.2024 - Current
- Managed daily operations, ensuring efficient production and delivery of high-quality baked goods.
- Developed and implemented marketing strategies to increase brand visibility and customer engagement.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve profitability.
- Trained and mentored staff on best practices in food safety and customer service standards.
Warehouse Worker
Amazon
New York, NY
11.2023 - 01.2024
- Operated warehouse equipment to efficiently move and organize inventory
- Conducted quality checks on incoming and outgoing shipments to ensure accuracy
- Collaborated with team members to enhance workflow and maintain safety standards
- Implemented process improvements that reduced packing time and increased efficiency
Manager
Lili’s Bake Shop
07.2021 - 09.2023
- Led team in executing operational strategies to enhance workflow efficiency.
retention agent
Frontier Communication
01.2019 - 01.2021
- Developed tailored retention strategies to enhance customer loyalty and reduce churn rates.
sales agent
AT&T
01.2018 - 01.2018
- Assisted call-in customers with questions and orders.
Education
High School Diploma -
Jose Marti Technical High
01.2016
Skills
- Computer literate
- Communicable skills
- Customer service skills
- Team work
- Business planning
- Hiring
- Documentation and reporting
- Operations management
- Staff training and development
- Sales negotiation
- Payroll processing
- Human resource management
- Marketing expertise
Certification
- High School Diploma
- Food Handlers License
Timeline
Owner/Operator
1999 Sweets Llc
05.2024 - Current
Warehouse Worker
Amazon
11.2023 - 01.2024
Manager
Lili’s Bake Shop
07.2021 - 09.2023
retention agent
Frontier Communication
01.2019 - 01.2021
sales agent
AT&T
01.2018 - 01.2018
High School Diploma -
Jose Marti Technical High