Trevell Rieves Bey

• Managed inventory levels, ensuring availability of popular products and accessories.
• Educated clients on device features and functionality, enhancing user experience.
• Resolved customer inquiries and issues promptly, fostering positive relationships.
• Conducted product demonstrations, effectively showcasing benefits to prospective buyers.

Engaging directly with community member through door to door outreach .

Assisting with eligibility, activation , and enrollment in the service .

Providing excellent customer service to eligible clients eligibility includes Medicaid , snap benefits , ssi and public housing assistance .

• Assessed client needs to develop personalized care plans.
• Coordinated services and resources to enhance client support.
• Monitored client progress, adjusting plans as necessary for effectiveness.
• Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
• Documented case notes and maintained accurate records in electronic systems.
• Enhanced communication channels between clients and service providers for improved outcomes.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.

• Provided direct support to clients in crisis situations, employing evidence-based interventions to enhance stability.
• Collaborated with multidisciplinary teams to develop and implement individualized treatment plans for diverse client needs.
• Conducted regular assessments of client progress, ensuring adherence to therapeutic goals and outcomes.
• Facilitated group therapy sessions, fostering communication and peer support among participants.
• Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
• Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.