Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trevelle Foreman

Browns Summit,NC

Summary

Seasoned professional with over 25 years of documented excellence in sales development, customer satisfaction, leadership, strategic development, and team building. I am seeking to leverage my leadership and experience in a fast-paced, goal-oriented organization focused on growth, excellence, and maximizing bottom-line results. My "hands-on, led by example" attitude and robust organizational and sales skill sets enable me to drive sales, solidify current relationships, and capitalize on new revenue potential. I possess expertise in sales, customer service, training, management, coaching, relationship management, team building, negotiation practices, territory development, recruiting, marketing pricing strategies, client relations, needs assessment, financial management, administration, supervision, motivation, and mentoring. As an initiative-taking leader with refined business acumen and exemplary people skills, I adopt a team-oriented approach to achieve organizational objectives, increase productivity, and enhance employee morale. I am a quick study, capable of easily grasping and applying new ideas, concepts, methods, and technologies. Dedicated, innovative, and proactive, I thrive in both independent and collaborative work environments. My exceptional leadership, organizational, communication, interpersonal, analytical, and problem-resolution skills consistently drive success for both external clients and internal teams.

Overview

24
24
years of professional experience

Work History

Territory Sales Supervisor

SPECTRUM COMMUNICATIONS
09.2023 - 06.2024
  • Demonstrate strong project management skills to drive successful initiatives
  • Recruit, interview, hire, and train employees on the entire sales process
  • Utilize reporting and analytics to drive and support business decisions
  • Streamlined sales processes and improved efficiency by utilizing CRM software to track progress, manage leads, and maintain client relationships.
  • Championed the adoption of new technologies and software solutions that streamlined our sales processes, resulting in increased efficiency and productivity for the entire team.
  • Enhanced market presence for company products through consistent networking and targeted presentations to prospective clients.
  • Mentored junior sales team members, sharing best practices and helping them reach their full potential as professionals in the field.
  • Established a reputation as an industry expert by attending conferences and seminars relevant to our product lines, further solidifying our company''s position as a leader in our field.
  • Increased sales revenue by implementing strategic territory plans and building strong relationships with clients.
  • Trained or retrained more than 60 employees on products and sales strategies.

Executive Sales Manager

AT&T
08.2011 - 08.2023
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals
  • Identified, hired, and trained highly qualified staff by teaching best practices, procedures, and sales strategies
  • Improved sales processes to streamline customer acquisition and onboarding strategies
  • Consulted with customers on Fiber, Cyber Securities, and Cloud-based solutions; hosted implementation meetings for products and technical services
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Accessed untapped markets by leading regional expansion efforts, securing partnerships with local businesses to establish our presence in new territories swiftly.
  • Drove growth in key accounts, maintaining strong relationships with key decision-makers to upsell products and services.
  • Streamlined sales processes for improved efficiency and increased profitability by implementing innovative strategies and tools.
  • Established departmental KPIs to measure team performance, aligning individual goals with broader organizational objectives.
  • Boosted profitability 40% by developing 15-person leadership team, communicating expectations, and leveraging company's resources.

Advisor Specialist

DUN & BRADSTREET CREDIBILITY
08.2008 - 08.2011
  • Conducted a solutions-based selling process to educate and grow current business information customers
  • Effectively managed a sizeable pipeline with multiple accounts
  • Demonstrated high-level business acumen and understanding of customer needs to provide an outstanding consultative experience
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
  • Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.

Territory Sales Manager

PACIFIC SUNWEAR (D.E.M.O)
11.2002 - 04.2008
    • Managed, motivated, recruited, trained, and developed staff in accordance with company policies and employment laws, ensuring adherence to relevant HR procedures
    • Planned, forecasted, and reported on sales, costs, and overall business performance
    • Planned and implemented shop merchandising, layout, and customer traffic flow to maximize sales, customer satisfaction, appearance, image, and ergonomics for customers
    • Increased sales revenue by developing and implementing strategic territory plans.
    • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
    • Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
    • Established strong relationships with key clients, boosting customer retention rates.
    • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Customer Service Lead

Equiserve Staffing Agency
09.2000 - 12.2001
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
  • Managed high call volumes while maintaining a professional demeanor, resulting in increased customer loyalty.
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
  • Mentored junior staff members to improve their knowledge of company policies, products, and services.

Production Line Assembly Worker

General Motors, GM
06.2000 - 09.2000
  • Ensured high-quality finished products by conducting thorough inspections at various stages of the assembly process.
  • Demonstrated strong technical skills when operating machinery or using tools required for specific assembly tasks.
  • Increased overall productivity by diligently performing routine equipment maintenance and promptly reporting malfunctions.
  • Collaborated with team members to assemble products accurately, quickly, and safely within set deadlines.

Education

Security+ Bootcamp -

CompTIA
Online
09.2023

Associates Degree - Marketing & Management

BERKELEY COLLEGE
Woodbridge, NJ
03.1999

Skills

  • MS Office Applications
  • Integrated Software Systems
  • Strategic Planning
  • Sales Leadership
  • Strategic Thinking
  • Analytical Skills
  • Critical Decision Making
  • Technical Sales
  • Relationship Management
  • Territory Sales Manager
  • Microsoft Exchange

Timeline

Territory Sales Supervisor

SPECTRUM COMMUNICATIONS
09.2023 - 06.2024

Executive Sales Manager

AT&T
08.2011 - 08.2023

Advisor Specialist

DUN & BRADSTREET CREDIBILITY
08.2008 - 08.2011

Territory Sales Manager

PACIFIC SUNWEAR (D.E.M.O)
11.2002 - 04.2008

Customer Service Lead

Equiserve Staffing Agency
09.2000 - 12.2001

Production Line Assembly Worker

General Motors, GM
06.2000 - 09.2000

Associates Degree - Marketing & Management

BERKELEY COLLEGE

Security+ Bootcamp -

CompTIA
Trevelle Foreman