Trevelle Ward
Merrillville,IN
Summary
Proactive approach in identifying and resolving technical issues, coupled with the implementation of streamlined processes and improved technician training programs, has not only optimized system performance but also garnered increased customer satisfaction through prompt and knowledgeable support. Excelling in collaborative environments, having successfully worked with cross-functional teams to ensure the timely completion of complex projects and contributed to the design and implementation of enhanced safety protocols, effectively reducing workplace accidents. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
Certification
Work History
Technician
Crossroads YMCA
10.2023 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Applied critical thinking and research to address complex issues.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Education
Associate of Applied Science - Energy Technology
Ivy Tech Community College of Indiana
Valparaiso, IN05.2024
Technical Certificate - Natural Gas
Ivy Tech Community College of Indiana
Valparaiso, IN07.2023
Skills
- Blueprint Reading
- Issue Analysis
- Component Replacement
- System Installation
- Equipment Maintenance
- System Troubleshooting
- Documentation and Reporting
- Heavy Lifting
- Power Tools and Equipment
- Mechanical Knowledge
- Pipe Bending
- Gas Appliance Installation
- Electrical Knowledge
- Leak Detection
- Gas Line Repair
Certification
Natural Gas
Osha 10
Timeline
Technician
Crossroads YMCA
10.2023 - Current
Associate of Applied Science - Energy Technology
Ivy Tech Community College of Indiana
Technical Certificate - Natural Gas
Ivy Tech Community College of Indiana
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