Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
References
Timeline
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Trever Hodges

Chattanooga,TN

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Leader Manager

TopGolf
Chattanooga, TN
10.2020 - Current
  • Implemented and sustained a supportive work culture for staff.
  • Resolved conflicts between team members quickly and effectively.
  • Assigned and monitored daily tasks for team members.
  • Developed strategies to increase productivity and efficiency of the team.
  • Collaborated with other departments to ensure smooth operations.
  • Ensured compliance with company policies and regulations.
  • Provided guidance, coaching, and feedback to team members.
  • Delegated work assignments and prioritized tasks.

Apparel Outfitter

Bass Pro Shops
Chattanooga, TN
09.2019 - 04.2020
  • Processed payments from customers using cash registers or point of sale systems.
  • Ensured store shelves were stocked with a wide variety of merchandise.
  • Oversaw daily operations at the outfitter shop including opening and closing procedures.
  • Assisted customers with selecting the most appropriate outdoor gear for their needs.
  • Resolved any customer complaints in a professional manner.
  • Created displays to promote new products or services offered by the outfitter shop.

Ramp Agent

Delta Global Services
Chattanooga, TN
08.2019 - 09.2019
  • Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
  • Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
  • Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
  • Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Assisted passengers in finding their lost luggage at baggage claim areas.

Education

High School Diploma -

LaFayette High School
LaFayette, GA
05-2018

Skills

  • Workload Management
  • Meeting facilitation
  • Motivational Skills
  • Staff Development
  • Emergency Response
  • Teamwork and Collaboration

Certification

  • CPR Certified

Languages

English
Full Professional

References

References available upon request.

Timeline

Team Leader Manager

TopGolf
10.2020 - Current

Apparel Outfitter

Bass Pro Shops
09.2019 - 04.2020

Ramp Agent

Delta Global Services
08.2019 - 09.2019

High School Diploma -

LaFayette High School
Trever Hodges