Business-savvy Commercial Manager offering years of progressive experience in industry. Managing and building high-performance teams to execute on company strategy. Keen analytical and strategic planning abilities to deliver long-range success.
Overview
28
28
years of professional experience
Work History
Commercial Manager
Clean Team
Newport, NH
01.2025 - Current
Oversaw all aspects of the commercial cleaning contracts
Met with current clients to discuss their requests and needs
Created budget for department to ensure profitability
Hiring and coaching
Payroll
Ordering supplies
Create contracts for new clients
Enforce all PPE and safety procedures with hands on training
Respond to any clients complaints to resolve and keep their business
Site Manager GMP Cleanroom Disinfection
Advanced Cleanroom Microclean
West Lebanon, NH
09.2016 - Current
Ensured FDA regulation compliance procedures were taught and always followed
National Company Safety Committee Chairperson
Verify cGMP documentation practices and procedures were taught and followed in all logbook entries and daily disinfection procedures
Ensured that all ACM technicians followed the established SOPs and work instructions while performing daily cleanroom disinfecting cleanings
Made sure all gowning requirements were being met and followed for each cleanroom entered
Coordinated required training and document revisions to ensure 100% compliance
Monitored team member performance and provided mentoring and guidance as necessary
Recruited, Hired, and onboarded all employees
End of shift daily logbook review of all the cleanings performed on the given day.
Performed weekly payroll entries and submission
Temporary Order Fulfillment Specialist
Hypertherm
Hanover, NH
01.2016 - 08.2016
Followed established procedures for picking parts and quantities for order fulfilment
Packaged orders for shipment
Followed lean, Kanban, and Fifo procedures
Precision Metal Bender/ Assembler/ Shipper
Woodstock Soapstone Co.
West Lebanon, NH
06.2015 - 12.2015
Worked from Solid works prints to setup CNC press brake to produce quality parts and stove bodies
Assembled stoves to prepare for shipment
Packaged parts and crated stoves for shipment using UPS and Truck Freight
Customer Service Representative/ Engineer IT Help desk
Red River Computer
Claremont, NH
04.2013 - 06.2015
Provided IT computer support via phone and remote
Monitored incoming ticket and outage alerts thru Connectwise and PacketTrap software
Built service processors for onsite deployments
Provided support via LogMeIn remote access software
Configured and disabled user accounts in Active Directory for clients
Monitored customer environments to identify possible problems
Machine Manufacturing Technician Level A
Timken Aerospace
Lebanon, NH
10.1997 - 04.2013
Worked from established procedures and prints to set up Micro Centric, Controlled Force, SNI, CNC, Lather, and other type machines to produce super precision Aerospace quality bearing components
Used hand, air, and precision gauges for measuring tools
Followed all safety procedures set in place and wore required PPE.
Worked within very tight tolerances down to 50 millionths of inch
Checked own work, documented required quality audits on parts
Created Standard Operating Procedures for machine setups for new operators
Selected as dedicated trainer for department
Selected for company improvement teams to help introduce Lean concepts
Education
Associate Degree - Information Technology
Axia College of University of Phoenix
Phoenix, AZ
01.2012
Skills
OSHA 30
CGMP practices
Documentation
Lean concepts
5S standards
ISO procedures
Assembly
ISO-9001
Micrometers
Precision Manufacturing measurement tools
Print reading
Shop math
Hand tool usage
Contract management
Budgeting
Compliance auditing
Safety training
Client relations
Project management
Accomplishments
National Safety Committee chairperson
Timeline
Commercial Manager
Clean Team
01.2025 - Current
Site Manager GMP Cleanroom Disinfection
Advanced Cleanroom Microclean
09.2016 - Current
Temporary Order Fulfillment Specialist
Hypertherm
01.2016 - 08.2016
Precision Metal Bender/ Assembler/ Shipper
Woodstock Soapstone Co.
06.2015 - 12.2015
Customer Service Representative/ Engineer IT Help desk