Trever Robinson
Tampa,Florida
Summary
Personable Valet Parker possessing excellent memory, customer service and driving abilities. Hardworking and punctual individual with almost two years of experience parking and retrieving automobiles for customers in parking lots and storage garages. Comfortable driving both manual and automatic vehicles. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Valet Parking Attendant
717 Parking
03.2021 - 12.2022
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Explained parking rates and retrieval procedures to guests upon arrival.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Assessed condition of customer vehicles both before and after parking to verify condition of vehicles.
Manager
Long John Silvers A&W
08.2020 - 07.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
Skills
- Customer Experience
- Customer Satisfaction
- Client Service
- Vehicular Operation
- Customer Service Standards
- Business Operations
- Cash Handling
- Conflict Management
- Till Counting
- Team Management
Timeline
Valet Parking Attendant
717 Parking
03.2021 - 12.2022
Manager
Long John Silvers A&W
08.2020 - 07.2021
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