Trevin Goin
Toluca Lake,CA
Summary
Bringing over12 years of experience in various front-of-house roles, including server, busser, bartender, and manager, with a strong passion for creating exceptional guest experiences. Known for thriving in fast-paced environments, expertly balancing multitasking with attention to detail. A proven leader and collaborative team player, dedicated to building lasting relationships with guests and ensuring their satisfaction. Focused on delivering memorable moments and fostering repeat business by always prioritizing the guest experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager/Lead Server
WeHo Bistro
05.2021 - Current
- Partnered with leadership to enhance front-of-house operations, boosting team productivity by 10%.
- Established long-term customer connections through personalized service.
- Led menu design initiatives and optimized POS system functionality, driving workflow efficiency and reducing service time.
- Cross-trained existing employees to maximize team agility and performance.
Server/Trainer/Bartender
Son Of A Gun
09.2015 - 08.2020
- Delivered exceptional service while maintaining in-depth knowledge of an ever-evolving menu.
- Anticipated guest needs and delivered personalized service.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Server
Lawry's The Prime Rib
11.2014 - 11.2015
- Curated a unique dining experience for guests in which most of the meal was prepared/presented table side.
- Excelled in a high volume and fast-paced restaurant environment, welcoming up to1400 guest nightly.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
General Manager
RoadHouse LA
01.2014 - 01.2015
- Promoted from server to manager within a week, demonstrating leadership and adaptability
- Led menu development with Executive Chef, creating a standout item that drove sales and customer satisfaction.
Senior Server/Bartender/Trainer/Tips Captain/Floor Supervisor
Asia De Cuba at The Mondrian Hotel
10.2007 - 09.2013
- Recognized as Employee of the Month for outstanding sales performance and customer satisfaction.
- Supervised and ensured precise allocation of substantial financial resources for staff compensation.
- Created a specialty cocktail that became one of the restaurant’s best-sellers, significantly boosting beverage sales.
Education
Bachelor of Arts - Communications
Luther College
Decorah, IASkills
- Team Leadership
- Toast POS
- Customer Relations
- Staff Training
- Upselling
- Multi-tasking
- Detail-oriented
- Collaborative
- Adaptable
Certification
- Food Handler Certification
- TABC Certified
Timeline
Manager/Lead Server
WeHo Bistro
05.2021 - Current
Server/Trainer/Bartender
Son Of A Gun
09.2015 - 08.2020
Server
Lawry's The Prime Rib
11.2014 - 11.2015
General Manager
RoadHouse LA
01.2014 - 01.2015
Senior Server/Bartender/Trainer/Tips Captain/Floor Supervisor
Asia De Cuba at The Mondrian Hotel
10.2007 - 09.2013
Bachelor of Arts - Communications
Luther College
- Food Handler Certification
- TABC Certified
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