Answered customer questions regarding care and general knowledge of the golf course.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Student Intern Property Assistant
GBSM Georgia Bulldogs Sports Marketing
Athens, GA
09.2023 - 12.2023
Produces and markets a variety of sponsorship opportunities for UGA Athletics, including the Kirby Smart All-Access TV show and live weekly Bulldogs Live coaches' audio shows.
Managed and assessed game day sponsorships using the gameday tracker implemented in Stanford Stadium.
Assisted in producing Bulldog Sports Network game audio content, including event pregame, postgame, and play-by-play on local/regional radio network.
Worked alongside colleagues to ensure an exceptional game day experience for sponsors and season ticket holders.
Collaborated with team members to successfully set up sponsorship booths, providing assistance and addressing sponsor inquiries.
Showcased proficiency in time management through work at every UGA home football game.
Banquet Server /Assistant Team Leader
Graduate Hotel
Athens, GA
01.2021 - 03.2023
Displayed proficient understanding of time management and customer satisfaction guarantee policies.
Certified in Safe Alcohol Distribution.
Partnered with Banquet Manager to develop innovative strategies for event set up and optimize furniture placement.
Adhered to sanitation and safety policies, protecting establishment and patrons.
Verified food tray contents and transported each from kitchen to banquet hall.
Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Provided exceptional service to high volume of daily customers.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Resolved guest complaints to maintain complete customer satisfaction.
Undergraduate Student Intern
Mercedes-Benz Atlanta Falcons Fan Interaction Team
Atlanta, GA
09.2022 - 01.2023
Provided support to Group Sales teams by assisting with game day activations such as fan experiences, hospitality events, and giveaways.
Optimizing fan engagement with the mobile app by providing assistance with tasks involving logging into the app, exploring its functionalities effortlessly, downloading tickets securely onto their smartphones.
Created positive media presence around UGA campus while enhancing knowledge of various NFL teams.
Ensured proper setup and dismantling of equipment during game days.
Engaged in various team-building exercises as part of the group sales department.
Engaged in teamwork within an environment that values inclusion and respect for others.
Underground Lineman | Associate Foreman
UTEC INC.
Atlanta, GA
07.2019 - 10.2021
Creating Safety Briefings for Crews.
Successfully applied knowledge of teaching methods and best practices to facilitate effective learning experiences for diverse groups of individuals in areas including transformer makeup, trench excavation, Kubota information, and adherence to OSHA regulations.
Provided suggestions on project improvements and system upgrades.
Inspected electrical components and cabling.
Checked regional regulations while designing building electrical systems and drafting blueprints to maintain adherence to required codes.
Maintained electrical prints and documentation.
Assessed job sites for cleanliness and organization and loaded trucks with materials at completion of shift.
Rebuilt transformers by dismantling, removing and assembling core components.
Planned and completed group projects, working smoothly with others.
Managed project timelines and facilitated new contract acquisition for crew.
Education
BSEd in Sport Management
University of Georgia
Athens, GA
08-2024
Skills
Construction management
Landscape maintenance
Community Engagement Research
Microsoft Office / Excel
CPR Certified
Hospitality and Food Industry management experience
Problem solver
Self-motivated
Communication skills
Physical Labor experience
Technologically Proficient
Time management
Campus Involvement
University of Georgia, Intramural Sports, Ultimate Frisbee, 01/22, Present
Georgia State University, IM Flag football, Public Speaking People (club member), Film and Theatre production (club member), 08/18, 05/19
Coursework
Intro to Sport Management, University of Georgia
Information System of Business, University of Georgia
Legal Regulatory Environment of Business, University of Georgia
Hospitality and Food Industry Management (HFIM), University of Georgia
Timeline
Student Intern Property Assistant
GBSM Georgia Bulldogs Sports Marketing
09.2023 - 12.2023
Undergraduate Student Intern
Mercedes-Benz Atlanta Falcons Fan Interaction Team