TrevIn Works
Florence,KY
Summary
Experienced Air Operations professional with 6 years managing global flight operations in a 24/7 environment. Skilled in addressing complex crew and aircraft challenges, making informed decisions during irregular situations, and ensuring compliance with regulations and standard operating procedures. Proven ability to enhance situational awareness and facilitate cross-functional collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Movement Manager
Atlas Air
Erlanger, KY
11.2025 - Current
- Acted as primary customer advocate in Global Control Center, prioritizing customer impact in operational decisions.
- Supported operational decision-making to minimize downstream impact and maintain service commitments.
- Partner cross-functionally with Dispatch, Maintenance Control, Ground Operations, and Crew Scheduling to develop and execute recovery strategies during irregular operations (IROPs).
- Maintain continuous situational awareness of global flight operations to proactively identify risks, disruptions, and customer sensitivities.
- Led accurate customer communications during delays and disruptions, articulating root cause and recovery plans in line with SLA requirements.
Lead Air Operation Analyst
Atlas Air
Erlanger, KY
05.2021 - 11.2025
- Conducted operational risk assessments for leadership, identifying crew legality, fatigue, and scheduling risks that directly impacted daily operations.
- Ensured compliance with departmental SOPs, FARs, and Collective Bargaining Agreement (CBA) rules while optimizing departure times to enhance Flight Duty Period (FDP) management.
- Monitored situational awareness to foresee operational disruptions and enacted proactive mitigation strategies.
- Collaborated with Dispatch, Crew Scheduling, and Maintenance to resolve crew legality issues and improve operational constraints.
- Acted as a subject matter resource during complex operational scenarios and irregular operations.
- Developed onboarding competency benchmarks and training support materials to accelerate readiness of newly hired Air Operations Analysts.
Crew Scheduler II
Atlas Air
Florence, KY
10.2019 - 05.2021
- Managed daily crew scheduling for global operations, ensuring compliance with FARs, company SOPs, and labor agreements to maintain operational integrity.
- Utilized scheduling systems and operational tools to resolve complex crew assignment challenges, facilitating timely resolutions that minimized operational delays.
- Communicated effectively with flight crews and flight management regarding assignments and operational constraints, ensuring smooth operations.
Education
Bachelor of Science - Aerospace Management
Eastern Kentucky University
Richmond, Kentucky, KY01-2019
Skills
- Customer Impact & SLA Management
- Crew Scheduling & Legality
- IROPs Management
- Regulatory compliance
- Operational Risk Assessment
- Global Flight Operations
- Flight Planning
- Cross-Functional Collaboration
- Situational Awareness
Certification
Private Pilot Certificate, 05/01/17, Department of Transportation, Federal Aviation Administration
Timeline
Customer Movement Manager
Atlas Air
11.2025 - Current
Lead Air Operation Analyst
Atlas Air
05.2021 - 11.2025
Crew Scheduler II
Atlas Air
10.2019 - 05.2021
Bachelor of Science - Aerospace Management
Eastern Kentucky University