Trevion Alford
Houston,TX
Summary
demonstrated abilities in receiving, transporting, and stocking goods. Knowledgeable about supermarket stocking and rotation methods, this team player is efficient, accurate, and diligent. able to lift up to 50 pounds without discomfort. Customer service specialist with a strong desire to keep customers happy and help the business succeed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Stocker overnight
Walmart
Houston, US
09.2025 - Current
- My position is stocking and unloading freight
- Stocked shelves with merchandise to maintain organized displays.
- Stocked shelves with newly arrived products.
Crew member
Jack in the Box
Houston, US
08.2023 - 06.2024
- My position is the fryer and cashier.
- Operated kitchen equipment while maintaining safety and cleanliness protocols.
- Prepared and assembled food items according to company standards.
Education
High school diploma -
North Forest High School
Houston, TX 08.2022 - 06/2023
Skills
- Active listening and empathy
- Clear and professional communication (verbal & written)
- Problem-solving and conflict resolution
- Patience under pressure
- Time management and multitasking
- Building rapport and trust with customers
- Product/service knowledge mastery
- Call handling and phone etiquette
- Email/chat support professionalism
- De-escalation techniques
- Positive attitude and customer-first mindset
- Attention to detail for accurate information
- Adaptability to different customer personalities
- Cross-team collaboration for customer solutions
- Merchandise
- Equipment operation
- Customer service
- Communication skills
- Adaptability to change
- Food Service
Certification
OSHA 30, 12/23, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Stocker overnight
Walmart
09.2025 - Current
Crew member
Jack in the Box
08.2023 - 06.2024
High school diploma -
North Forest High School
08.2022 - 06/2023