Trevis J. Livingston

• Performed store walk through to ensure equipment functions, area safety and maintaining product levels for consumer use
• Greeted customers and helped with product questions, selections, and purchases.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Performed training competence with new hire to ensure that employee and trainee have met all requirements as a barista and customer service
• Maintain store metrics (connections) monthly to track and measure business productivity
• Performed daily tasks and helped maintain store cleanliness as a Team Leader.

● Maintained a 5 plus team members for maintaining production of the sales floor and stockroom.

● Experience executing daily/weekly workload to support business priorities and deliver on sales goals.

● Knowledge of guest service fundamentals and experience supporting a guest first culture across the store.

● Knowledge about the tools, products, and service available in the total store, and specific to the areas, to solve issues for the guest and improve their experience.

● Accurately execute all backroom fills, including guest request, and backstock products from GM categories efficiently and in a timely manner.

● Follow processes accurately with attention to detail, monitor your own progress and accurately prioritize tasks.

● Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad.

• Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.

• Designed insightful and attractive Sales Floor presentations.
• Communicated visual merchandising information and standards via in-store training and regular meetings.
• Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability.
• Innovated and simplified planograms and merchandising strategies to improve processes and results.
• Created look and feel of visual merchandising publications to better target specific audiences.
• Monitored and replenished display inventory and restructured according to available stock.

● Ability to blend problem solving and decision-making to positively impact the guest experience and resolve guest concerns.

● Experience promoting and selling various benefits, offering and services.

● Ability to adapt to different guest interactions and situations to build an inclusive guest experience.

● Scan and bag all guest items in a genuine way, which includes asking questions and compliance with food safety regulations to the company's best practices.

● Maintain a clean, clutter free work area, including gathering abandoned items, baskets, and hangers.

Demonstrate a culture of ethical conduct, safety, and compliance.

• Strategically scheduled staff for peak business hours for adequate coverage.