Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Lead Key Holder
Greenlight Dispensary
Kansas City, MO
02.2023 - Current
Partnered with store leadership team to learn and understand management processes and reports.
Assisted in the training of new key holders and staff members on company policies and procedures.
Assisted customers with product selection information and resolving complaints in a timely manner.
Monitored cash handling, replenishment, merchandising, stockroom organization and other operational processes to ensure compliance with company standards.
Supervised team members in opening, closing procedures including bank deposits, safe counts.
Trainer
Walmart distribution
Edgerton , KS
08.2021 - 02.2023
Prepared hard copy training materials, module summaries, videos and presentations.
Managed learning experience consistent with company philosophy and company-wide strategies.
Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
Facilitated orientation and training classes to communicate policies and procedures to new hires.
Notified stakeholders regarding behavioral concerns, attendance tracking and additional pertinent information relating to achievement of effective training.
Manager
McDonald's Restaurant
Kansas City , MO
07.2018 - 02.2020
Created training modules and documentation to train staff.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Assigned tasks to associates to fit skill levels and maximize team performance.
Entered time and attendance logs in preparation for payroll.
Enforced customer service standards and resolved customer problems to uphold quality service.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Window Cleaner
ALAC Services
Lee's Summit, MO
06.2014 - 12.2017
Cleaned glass surfaces using sponges, microfiber cloths and cleaning solutions.
Steam-cleaned or shampooed carpets.
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Mixed water and detergents or acids to prepare cleaning solutions.
Operated and stocked company vehicles with supplies.
Kept supplies organized and equipment well-maintained to stay ready for daily workloads.
Utilized ladders, high-rise equipment and aerial lift platforms to clean tall buildings.
Followed company uniform, performance and security policies with every job.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Checked work of less-experienced team members and corrected flaws.
Education
GED -
Shawnee Mission Northwest High School
Shawnee Mission, KS
2013
Skills
Leadership Development
Attention to Detail
Public Speaking
Staff Training and Development
Delegation and Supervision
Cash Handling
Store Maintenance
Team Motivation
Timeline
Lead Key Holder
Greenlight Dispensary
02.2023 - Current
Trainer
Walmart distribution
08.2021 - 02.2023
Manager
McDonald's Restaurant
07.2018 - 02.2020
Window Cleaner
ALAC Services
06.2014 - 12.2017
GED -
Shawnee Mission Northwest High School
Similar Profiles
Michael GazawayMichael Gazaway
Budtender at Greenlight DispensaryBudtender at Greenlight Dispensary