Trevon Fears

• Handled customer complaints and inquiries in a courteous and efficient manner.

• Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.

• Developed strong customer relationships and loyalty through effective communication.

• Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

• Responded to telephone inquiries and complaints following standard operating procedures. Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.

• Addressed customers courteously using suitable methods and problem-solving skills.

• Utilized problem-solving techniques to identify solutions for complex customer inquiries.

• Processed orders, returns, and exchanges in an accurate and efficient manner.

Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments, and managing calendars. •

• Answered phones and provided customer service to clients regarding their inquiries or concerns.

• Maintained confidential client files and other sensitive information with discretion and professionalism.

• Developed and maintained positive relationships with clients and legal staff.

• Updated case management system with notes, data and reports.

• Compiled and analyzed data for legal cases and provided updates to attorneys.

• Proofread legal documents for accuracy prior to filing or distribution

• Handled customer complaints and inquiries in a courteous and efficient manner
• Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
• Developed strong customer relationships and loyalty through effective communication
• Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
• Responded to telephone inquiries and complaints following standard operating procedures
• Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
• Addressed customers courteously using suitable methods and problem-solving skills
• Utilized problem-solving techniques to identify solutions for complex customer inquiries
• Processed orders, returns, and exchanges in an accurate and efficient manner.

• Provided assistance to customers with locating items
• Maintained a clean and orderly work environment
• Assisted in unloading trucks, checking in merchandise, and transporting products to appropriate locations within the store
• Performed basic maintenance tasks such as cleaning shelves, sweeping floors, dusting fixtures
• Developed strong customer service skills while assisting customers in locating items throughout the store
• Demonstrated ability to follow food safety protocols and maintain hygiene standards
• Showed proficiency in using kitchen equipment such as slicers, mixers, grinders and ovens
• Utilized time efficiently while preparing meals according to customer specifications within requested timeframe
• Provided support with ordering, receiving, stocking, rotating and disposing of perishables in accordance with health code regulations
• Followed proper cash handling procedures including verifying accuracy of change due upon completion of order.