Summary
Overview
Work History
Education
Skills
Timeline
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Trevon Gentry

Charlotte,NC

Summary

Result-driven professional with background in customer service and sales. Possess relevant experience in customer service, product knowledge, and inventory management within shoe retail and grocery industry. Strengths include effective communication, keen eye for style trends and ability to build meaningful customer relationships. Demonstrated success in boosting sales through personalized customer interactions and strategic display organization.

Overview

4
4
years of professional experience

Work History

Rental Car Cleaner

Genesis LLC
Charlotte , NC
08.2023 - Current
  • Disposed of trash left by previous customers from inside the vehicle cabins.
  • Cleaned windows, mirrors, dashboard, steering wheel and upholstery with appropriate cleaning agents.
  • Conducted pre-rental walk around inspections with customers at check out time.
  • Assisted customers with loading luggage into their rented vehicles.
  • Inspected cars for damage prior to the start of each rental period.
  • Ensured all safety equipment was in working order before returning vehicles to service.

Sales Associate

Finish Line
Charlotte, NC
06.2023 - Current
  • Assisted customers with finding the right size, style, and color of shoe.
  • Provided product knowledge to customers on different styles of shoes.
  • Stocked shelves with new arrivals; arranged shoes according to size, style, brand.
  • Demonstrated exceptional problem solving skills when dealing with customer complaints or issues.
  • Greeted customers in a friendly and professional manner.
  • Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
  • Provided exceptional customer service, resolving issues and answering inquiries to ensure a positive shopping experience.

Stocker

Publix
Charlotte, NC
09.2021 - 06.2023
  • Restocked shelves as needed throughout shift based on customer demand.
  • Followed safety procedures while handling heavy objects or hazardous materials such as cleaning supplies or chemicals.
  • Informed management of low inventory levels or damaged products needing replacement or removal from sale areas.
  • Responded quickly to customer requests for assistance with finding items in the store.
  • Rotated stock to ensure freshness of items.
  • Stocked shelves with merchandise according to store policy.
  • Maintained cleanliness in the stockroom and on the sales floor.

Cart Attendant

Food Lion
Charlotte , NC
02.2021 - 09.2021
  • Organized shopping carts in designated areas for easy retrieval by customers.
  • Organized carts in bay after returning from parking lot.
  • Collected shopping carts and baskets from inside and outside store.
  • Ensured all carts are in working condition and reported any damages.
  • Managed inventory of carts, identifying shortages and requesting additional units as needed.
  • Facilitated the smooth flow of carts during peak times to avoid congestion.

Education

High School Diploma -

Stuart Cramer High School
Belmont, NC
06-2022

Associate of Applied Science - Cybersecurity

Central Piedmont Community College
Charlotte, NC

Skills

  • Product Knowledge
  • Store maintenance
  • Stock replenishment
  • Product Promotion
  • Customer Service
  • Brand Awareness
  • Inventory Management

Timeline

Rental Car Cleaner

Genesis LLC
08.2023 - Current

Sales Associate

Finish Line
06.2023 - Current

Stocker

Publix
09.2021 - 06.2023

Cart Attendant

Food Lion
02.2021 - 09.2021

High School Diploma -

Stuart Cramer High School

Associate of Applied Science - Cybersecurity

Central Piedmont Community College

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