Trevon Ray
Oakwood Management
New Albany,OH
1
Certification
10
years of professional experience
Professional HVAC Technician prepared to deliver high-quality installations and maintenance services. Background includes comprehensive experience in installing, repairing, and maintaining HVAC systems. Known for collaborating effectively with team members and adapting to changing project requirements. Proficient in system diagnostics and committed to safety and efficiency.
Work History
Maintenance Technician
8 Months- Conducted routine maintenance and inspections on HVAC systems to ensure operational efficiency.
- Diagnosed and repaired plumbing issues, minimizing downtime and enhancing tenant satisfaction.
- Assisted in implementing preventative maintenance programs for electrical systems, reducing emergency repairs.
- Coordinated with vendors for timely procurement of maintenance supplies, optimizing resource allocation.
- Developed standard operating procedures for equipment maintenance, improving consistency across operations.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Assistant Manager
5 Years 5 Months- Coordinated with vendors and suppliers to ensure timely delivery of parts and materials for repairs, supporting operational efficiency.
- Resolved customer complaints promptly by addressing root causes of issues rather than just symptoms.
- Communicated effectively with customers and colleagues at all levels to enhance collaboration and problem resolution.
- Performed troubleshooting procedures on complex machinery and equipment utilizing advanced diagnostic techniques and tools.
- Prioritized workload based on urgency to manage multiple tasks effectively, ensuring critical deadlines were met.
- Installed, maintained, and repaired HVAC systems in residential settings.
- Trained junior technicians on best practices for HVAC installations and safety protocols.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
- Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
Crew Member
10 Months- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Cross-trained in multiple positions within the store.
- Resolved customer complaints professionally, contributing to overall customer satisfaction.
- Processed orders in POS systems while managing cash and credit transactions accurately.
- Followed health department regulations for handling food products properly.
Prep Cook
1 Year- Maintained clean, organized cook station in compliance with company standards, procedures, and sanitation requirements.
- Prepared and organized vegetables for dishes, ensuring quality and readiness for cooking.
- Collaborated with team members and management to address kitchen-related tasks and resolve issues promptly.
- Maintained cleanliness and organization of kitchen by washing dishes and sanitizing surfaces regularly.
- Demonstrated ability to follow instructions accurately while adhering to safety protocols.
Intern
9 Months- Acquired knowledge of career-specific procedures and systems through hands-on experience.
- Took initiative and worked independently on projects to ensure timely completion and quality outcomes.
- Assisted dental professionals with patient preparation and procedural support.
- Maintained sterilization protocols and ensured compliance with health regulations.
Sales Associate
3 Months- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Assisted customers in finding and selecting products, enhancing their shopping experience.
- Maintained clean and organized work area to promote a welcoming environment.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Kept work area clean, organized and free of clutter at all times.
- Resolved customer complaints efficiently and courteously, ensuring customer satisfaction.
Education
High School Diploma
Certificate - Dental Assistant
Skills
HVAC
Plumbing
Electrical Wiring
System installation
System maintenance
HVAC controls
Professionalism
EPA regulations
Parts inventory management
System Tune-Up
Recovering and recycling
Brazing
Operations Management
Task prioritization
Problem-solving abilities
Attention to detail
Organizational skills
Customer Service
Effective communication
Teamwork and Collaboration
Professional
System Tune-Up
Carpentry
Brazing
Certification
Environmental Protection Agency (EPA)
Timeline
Maintenance Technician
Oakwood Management
12.2025 - CurrentRead More
Assistant Manager
Lifestyle Communities
07.2020 - 12.2025Read More
Crew Member
Wendy's
09.2019 - 07.2020Read More
Prep Cook
All Occasions Catering
09.2018 - 09.2019Read More
Sales Associate
Kohls
10.2016 - 01.2017Read More
Intern
Pacer Dental
08.2016 - 05.2017Read More
Rutherford B. Hayes Highschool
High School Diploma
Read More
Delaware Area Career Center
Certificate from Dental Assistant
Read More