Trevon Thomas

• Accomplished multiple tasks within established timeframes.
• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs per AIS memos and tax regulations to keep business operating within budget and increase profits.
• Cross-trained existing employees to maximize team agility and performance.
• Ensured compliance with industry regulations and legal requirements per Oncor's Electric Service Guidelines and PUCT.

Selected Accomplishments:

• Managed 100 + mixed/complex projects within first year of arrival including ( notable customers) residential (DR Horton & Betenbough), city/coutny, ( Midland County Jail & Midland County Zoo), commercial (Warren Cat & Big Star), and industrial (Diamondback & Ovintiv).
• Oversaw the training of 2 new NCM's who currently oversee 30 + Tier 2 customers successfully
• Led Oncor's NRG group B.E.L.I.E.V.E West Texas intuitive and oversaw Junetenth event where we partnered with "Empoewering You" and hosted a booth.

• Audit prep and facilitation
• Provide support to multiple locations to meet company goals
• Plasma processing and flow management to maximize efficiency.
• Facilitate plasma and waste shipments alongside center quality.
• Content creation for leadership development and continued education.
• Implement team building activities for improvement of center culture.
• Conduct new-hire processes including onboarding, scheduling, and hiring for all departments.
• Purchasing, inventory, and budget management utilizing Ariba purchasing and OPS Stats.
• Partner with Emcor to maintain facility maintenance.

Selected Accomplishments:

• Monthly Marketing Management: Monthly incentives to increase visitation
• Dollar General: Created a partnership with local vendor Dollar General and I was able to get our advertisement on their receipts.
• Cut minor costs for purchasing in the second quarter of 2022 by carefully managing our purchasing.
• Staff recognition program for employees who exceeded performance
• Implemented effective CAPA's with center quality to decrease center deviations.
• Launch of new Dallas center
• Partnered with a local non-profit organization to promote company initiatives.

• Foresaw that each project is fully staffed and that it meets overall goals for us and the clients.
• Install of new electrical panels, feeding power to predetermined destinations, architectural grade light fixtures, branch circuit wiring, and various installations of splices/plugs/switches.
• Recruit and retain potential candidates/employees for jobs and manage weekly cash flows of 3-5 figures
• Capture and file all new electrical projects.
• Ensure all projects have been weighed for cost/benefit and are insurable through the NAICS code 238210.

Selected Accomplishments:

• Successfully increased project intake from 2-3 times per month to 2-3 times per week due to proposed incentive marketing.
• Established partnership with two local businesses who have kept steady referrals.